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The Hollywood Roosevelt


    The Hollywood Roosevelt
 in Los Angeles
    The Hollywood Roosevelt
 in Los Angeles

Reviews

TripAdvisor Traveler Rating:
2940 Reviews
Latest TripAdvisor Reviews

  • Unreal Service

    by Bob F on 2020-05-31 02:19 pm

    I was so blown away by the amazing customer service here. They literally bent over backwards to make us happy. So beyond satisfied that I don't have the superlatives to describe it!
    Mark, Amanda, Amy and Beth all deserve a special mention for the go beyond expectations attitude. As Arnie says, "I'll be back"!! And often !!
    Thanks again Team Roosevelt !!
    Fleet

  • Amazing Staff

    by davidaS3825XR on 2020-05-29 09:28 am

    My family and I took a one day trip to Hollywood. We chose to stay at the Roosevelt because of its history and legends. Upon our late arrival, we were treated so well. The woman behind the front desk was so friendly and welcoming. It wasn't busy and we chatted for a moment about our fur family and more. Such a warm welcome. She made sure we had everything we needed and offered to call the restaurant for a last minute order. She was truly a gem.

    We wanted to check out the hotel a little, but it seemed like a lot of areas were off limits. Feeling a little hungry, we decided to see if there was anything open for a snack. The man who was working security greeted us and somehow knew our bellies were growling. He pointed us in the right direction for some amazing eats. When we returned, he was still out there watching everything. We asked him of the history and legends surrounding the hotel. He introduced himself as Bill and enlighted us with some information. He offered to even show us around, which was beyond amazing.

    I have never in my life been treated so well by hotel staff. Bill was so kind and full of great details, history, knowledge... you can tell that this gentleman not just loves working at the Roosevelt, he is proud to be part of the Hollywood Roosevelt team. His enthusiasm shines bright, and his kindness is well beyond measure. I am truly impressed and so appreciative of the warm and generosity shown to us. Never, and I mean never, have I had such an amazing experience. Truly a top notch place.

    I sincerely hope that management/owners see what Bill brings to this establishment. Thank you so much, Bill and the entire staff for being so wonderful to my family during our short stay! ?

  • Your average Roosevelt hotel

    by somewellingtonian on 2020-05-15 07:10 pm

    The location is very convenient, it's fairly close to the Beverly hills. The hotel service is excellent, especially the front desk, but the facilities are very outdated. Like it's very loud at night. Also the rooms are very small.

  • Iconic hotel with excellent service

    by cttaketa on 2020-03-21 011:14 pm

    It would have gotten 5 stars if it were not for the ridiculous valet parking fee of $45. And that's the price for registered guest. It must be a common complaint because a lot of other hotel guests were parking on the side street like me.

    Owner Response
    Hello cttaketa,

    Thank you for leaving us with your positive score and helpful feedback. We know parking in LA can be expensive, and while we strive to make the process convenient for our guests, we're glad you found the solution that works best for you. We hope to have you back with us again one day.

    All the best,
    Don Jacinto, Managing Director

    Guest services Front office, Other at The Hollywood Roosevelt, responded to this review

  • Lakers and 76'er Game and Kiss Concert

    by RRR704 on 2020-03-20 07:06 pm

    Amy Bloch, the Concierge, contacted us about 2 weeks before our arrival asking if there was anything she could do for us either setting up any tours, restaurant suggestions and reservations or anything we might need. After asking for suggestions on restaurants she did send me quite a selection of different types of restaurants along with things to do around Hollywood and Los Angeles. When my friend and I arrived Amy greeted us at the front desk, welcoming us to the Roosevelt Hotel. The entire staff from the front desk, the guys at the valet parking, housekeeping and room service were outstanding. They couldn't do enough for us. Everyone at the hotel, especially Amy made our stay simply fantastic. The Roosevelt Hotel is the only place we would stay in Hollywood.

    Owner Response
    Dear RRR704,

    What a joy to find your glowing review! Thank you for discovering the service and hospitality we're known for here in Hollywood, and we're glad to know Amy could be of such help both before and during your stay. It sounds as though you made the most of your visit, and we look forward to having you back with us again just as soon as circumstances allow.

    Warm regards,
    Don Jacinto, Managing Director

    Guest services Front office, Other at The Hollywood Roosevelt, responded to this review


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