Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

The Royal Hawaiian, A Luxury Collection Resort


    The Royal Hawaiian, A Luxury Collection Resort
 in Honolulu
    The Royal Hawaiian, A Luxury Collection Resort
 in Honolulu

Reviews

TripAdvisor Traveler Rating:
4756 Reviews
Latest TripAdvisor Reviews

  • Fantastic location for our conference

    by psudino on 2020-05-22 11:36 am

    Even though we stayed at the Sheraton our conference was at the The Pink Palace, and it delivered superbly.

    The building itself is simply stunning. The architecture and the wooden doors and everything had a solid and sturdy and beautiful look. The meeting spaces were nice and the outdoor patio for our social events had a gorgeous view and a great vibe.

    Finally, the catering for all our events to the meeting breakfasts and the two dinners were scrumptious. I definitely gained weight during this conference because the food was just that good!

    Overall, an amazing space!

    Owner Response
    Aloha psudino,

    It was our pleasure hosting your conference at The Royal Hawaiin, a Luxury Collection Resort, Waikiki. We are thrilled to read about your fantastic experience and how much you enjoyed our timeless property on the island of Oahu. Since 1927, we have strived to deliver an excellent experience to every guest through our decor and hospitality. Therefore, we celebrate reviews such as yours. We are also pleased to read that you found our meeting accommodations to have ample space to serve your group's needs. Our banquet and catering service staff does a wonderful job in serving delicious food that our chef creates daily. We will pass on your praises to our Sales & Catering associates, as they work hard to satisfy all our guests' needs daily and will be encouraged by your gracious words. We look forward to welcoming you back and hosting another successful meeting in the future.

    Mahalo,
    Ayaka H.
    The Royal Hawaiian, Guest Experience Team

    TeamMarriott, Manager at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, responded to this review

  • Luau show

    by 211mrsp on 2020-03-25 010:45 pm

    We came to this wonderful hotel for the Luau show
    Well we was very much surprised by this stunning hotel .. full of history
    The show was superb and the entertainment was excellent the story of the island with luau etc .. we learnt a lot that evening .. and we had the outside show of " fire eating & dancing "
    The food was exceptional .. a fantastic spread and continually replenishing it too
    I do recommend this place for the luau show ....

    Owner Response
    Aloha 211mrsp,

    Thank you for the five-star review of The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are thrilled to read about your fantastic stay and how much you enjoyed our timeless property on the island of Oahu. Since 1927, we have strived to deliver an excellent experience to every guest through our decor and hospitality. Therefore, we celebrate reviews such as yours. Thank you once more for recommending us, and we look forward to welcoming you again should your travels bring you back to Hawaii.

    Mahalo,
    Ayaka H.
    The Royal Hawaiian, Guest Experience Team

    TeamMarriott, Manager at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, responded to this review

  • Mark Mita check in staff

    by Janette M on 2020-03-23 08:23 pm

    We had so much help from Mark. He was so helpful when we checked in and when we checked out. Staff like Mark make Royal Hawaiian special. And no we had never met him before and this is a completely objective review. Janette and Andrew

    Owner Response
    Aloha Janette M,

    Thank you for taking the time to review your stay at The Royal Hawaiin, a Luxury Collection Resort, Waikiki. Mark is a valued member of our team, so it is no surprise he took such great care of you. That is what we like to see! Please be assured that we will pass along your comments to him. We appreciate your review and look forward to having you both again in the future.

    Mahalo,
    Ayaka H.
    The Royal Hawaiian, Guest Experience Team

    TeamMarriott, Manager at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, responded to this review

  • Relaxation

    by Flyby0161 on 2020-03-20 05:07 pm

    Classic place, no, it's iconic. The heritage wing is nostalgic, the rooms don't offer balconies and showing some age. The newer section offers brighter more upbeat accommodations with balconies and wraparound balconies in corner rooms. The best proximity in Waikiki.

    Owner Response
    Aloha Flyby0161,

    Thank you for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and also for your generous review. We are glad you loved our timeless property on the island of Oahu and our exquisite accommodations with balconies. It is also a pleasure to know that our optimal location in the heart of Waikiki and just steps away from the beach and a wide range of adventures in the city of Honolulu worked well for you. However, we regret that you felt some of our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We value your business and hope to have the opportunity to welcome you and your family again in the future.

    Mahalo,
    Ayaka H.
    The Royal Hawaiian, Guest Experience Team

    TeamMarriott, Manager at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, responded to this review

  • Wonderful Classic Hotel

    by Mike H on 2020-03-20 09:59 am

    The original pink hotel was not the first on Waikiki but is probably the most famous. We wandered through the hotel which is hidden from the main street by the mall but can be seen from the beach. The Sheraton Hotel on the east and the Outrigger on the west blocks the view from parts of the hotel.
    It is a peaceful garden on the west side that blocks off the noise of the city.

    Owner Response
    Aloha Mike H,

    We are delighted you enjoyed your stay and some of the excellent features of The Royal Hawaiian, a Luxury Collection Resort, Waikiki. Since 1927, we have strived to deliver an excellent experience to every guest through our decor and hospitality. Therefore, we celebrate reviews such as yours. Thank you for your feedback, and we look forward to welcoming you again on your next trip to Hawaii.

    Mahalo,
    Ayaka H.
    The Royal Hawaiian, Guest Experience Team

    TeamMarriott, Manager at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.