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The Savoy London


    The Savoy London
 in London
    The Savoy London
 in London

Reviews

TripAdvisor Traveler Rating:
5686 Reviews
Latest TripAdvisor Reviews

  • Wow ! Wow ! Wow!

    by ellyharrison65 on 2019-02-21 09:07 am

    From the moment you walk in this place oozes quality.

    Not pretentious just wonderfully classy with huge attention to detail. Rooms very well appointed. Afternoon tea amazing breakfast plentiful and tasty.

    All staff are attentive professional and very friendly.

    Thank you to everyone

    A special memory made in a very special place

  • Savvy Savoy

    by sment on 2019-02-19 02:40 pm

    I've had the pleasure of visiting London many times and sampling different hotels. Invariably, London hotels have turned out to be pretty nice. The Savoy however is a cut above all the others that I have experienced. Top flight service and attention to detail, absolutely beautiful public areas and in our case a great room with wonderful view of the Thames. It is a large hotel so I can't speak for all of its accommodation, but suffice it to say, the great staff will do their utmost to ensure one's comfort. Geographically its location on the Strand, makes for easy access to some wonderful parts of this great City.

    I look forward to returning.

    Owner Response
    Dear sment,

    Thank you for taking the time to provide such a fantastic review following your recent stay at The Savoy! We always value feedback and it is wonderful to hear about our guests' experiences, especially when they have had such a memorable visit. I am thrilled you enjoyed the exquisite surroundings of our beautiful hotel and enjoyed our enviable central location.

    It is our primary aim to deliver the very best of experiences to our guests, and always reassuring to hear we have got this correct. I am delighted you were looked after so well by our outstanding team who really do take such pleasure in looking after the every need of our guests.

    On behalf of all of the team at The Savoy, we look forward to welcoming you back again very soon.

    With very best wishes,

    Philip Barnes
    Managing Director at The Savoy

    PhilipBarnes1, Managing Director at The Savoy at The Savoy, responded to this review

  • Pampered and polished

    by Explorer00351960866 on 2019-02-17 09:42 am

    All staff (especially the concierge, reception and restaurant) pampered us all with their polished and professional service which just added on our big day at the Palace!
    Room was outstandingly clean and the double upgrade a pleasant surprise which added to the occasion.
    The Savoy's location is second to none.

    Owner Response
    Dear Explorer00351960866,

    Thank you for your five star review. At The Savoy we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay.

    I am so pleased you were looked after by our outstanding team and enjoyed our enviable central location. I do hope we will have pleasure of welcoming you back to The Savoy very soon.

    Kind regards,

    Philip Barnes
    Managing Director at The Savoy

    PhilipBarnes1, Managing Director at The Savoy at The Savoy, responded to this review

  • The Savoy is a must on your Bucket List.

    by AWGPower on 2019-02-17 02:43 am

    Having spent Christmas & the New Year at another hotel in London, my wife decided she would like to stay a while longer, so having not been for quite a few years she wanted to try the Savoy again. After a poor start as regards the room we were allocated on the first night, by chance the next day we met Ruairi O'Farrell, who is Guest Relations, he was an absolute star at turning the tables around as it were, we were offered an upgraded room with a river view, which is what we normally have. During our stay Ruairi from time to time checked we were happy and in our opinion he went much more than that extra mile to look after us both. On checking out my wife got chatting to Sean Davoren the head butler, he was telling her all about the James Corden YouTube clip, Take a Break that he took part in, Sean is a most charming man and it was an absolute privilege and our pleasure to have met both gentlemen, it made our stay very special to us both indeed, we will be back for sure. A&MG

    Owner Response
    Dear AWGPower,

    Thank you for taking the time to leave such a delightful review. We were so pleased to welcome you back to The Savoy!

    I am delighted we were able to find a room which exceeded your expectations, and you were looked after by our outstanding team. My colleagues take such pride in making sure the needs of every guest are met, whilst delivering a truly memorable experience. I will have pleasure in sharing your comments with both Sean and Ruairi, and we all look forward to welcoming you back again very soon.

    With kindest regards,

    Philip Barnes
    Managing Director at The Savoy

    PhilipBarnes1, Managing Director at The Savoy at The Savoy, responded to this review

  • Fabulous

    by vivienne505 on 2019-02-17 00:00 am

    Wonderful hotel the service is second to none. We had a Brilliant room overlooking Thames (junior suite) loved it. Will definitely return. Highly recommend a visit to both bars and breakfast was excellent. Staff are so helpful nothing is too much trouble without a fuss.
    Great position for Covent Garden and soho also all the theatres.

    Owner Response
    Dear vivienne505,

    Thank you for taking the time to provide such positive feedback following your recent visit to The Savoy. I was thrilled to learn that you enjoyed everything about your visit, including the beautiful surroundings of one of London's most iconic hotels, and the impeccable level of service my colleagues strive to deliver to all of our guests.

    We do hope to have the pleasure of welcoming you back again very soon.

    Kind regards,

    Philip Barnes
    Managing Director at The Savoy

    PhilipBarnes1, Managing Director at The Savoy at The Savoy, responded to this review


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