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The Seelbach Hilton Louisville


    The Seelbach Hilton Louisville
 in Louisville
    The Seelbach Hilton Louisville
 in Louisville

Reviews

TripAdvisor Traveler Rating:
2328 Reviews
Latest TripAdvisor Reviews

  • Outstanding Historical Hilton

    by d0ug19622 on 2019-12-10 11:05 am

    Loved out stay at the Hilton, Front desk manager is a wonderful woman and the food is great! We had a great time in the lounge upon check in, and was able to relax in a wonderful room.

    Thank you Hilton team , We will be back!

  • big disappointment

    by kelly n on 2019-12-09 03:33 pm

    room was less than impressive. service was lacking. reservation for room was not given.. offered us less of a room.. very disappointing. would not stay there again. would not recommend for any purpose

    Owner Response
    Thank you Kelly for the review and feedback on Trip Advisor as well as with the Hilton survey. I am sorry for the confusion regarding the room type you booked. We did not change the room type before you checked in but I do understand you were disappointed.

    In speaking with the staff- they tell me they tried to make amends as best they could- giving you two connecting rooms at no additional cost as well as providing a discount on the original room rate. From what I am told, you seemed very happy with the resolution and at check out told the team member "everything worked out".

    We will be taking a look at the website and the way the pictures of our rooms are organized and attempt to make any necessary changes to alleviate future confusion.

    Again, I apologize your visit did not meet your expectations. I hope in the future you will give us a chance to serve you again.

    Verl W, General Manager at The Seelbach Hilton Louisville, responded to this review

  • Amazing glamour!

    by LHoffman1978 on 2019-12-08 02:49 am

    Just walk into the foyer and the grand staircase makes a statement! It is who fearful that the beautiful details from the past are still here.it just feels luxurious from the charming bellman to the flavored water. Even the rooms have wonderful touches like oversized towels! The perfect gettaway in Louisville!

    Owner Response
    Thank you for the wonderful review on Trip Advisor. It is very much appreciated. Thank you for staying with us, come back soon!

    V Wilder, General Manager

    Verl W, General Manager at The Seelbach Hilton Louisville, responded to this review

  • Wedding Venue/Service

    by dennysals on 2019-12-03 06:58 am

    The Seelbach was the most beautiful wedding venue! My wife and I could not have chosen a better place to get married. We chose this place because of the literary history of 'The Great Gatsby' and we're happy we did. The staff, led by Heather Roney, was incredibly kind, fun, professional, and made sure every one of our needs was met. If I could attach a photo of how beautiful the Rathskeller was, I would do it in a heartbeat. Please take my word for it that it was the most incredible place to get married.

    Again, thank you, Heather and the rest of the incredible Seelbach staff!

    Owner Response
    Denny- thank you so much for the review on Google and now on Trip Advisor- it is very much appreciated. I am so glad you had a great time at The Seelbach. The staff is thrilled that you gave them the opportunity to be part of your special day. Thank you for choosing the Seelbach- we hope to be able to serve you again.

    V Wilder, General Manager

    Verl W, General Manager at The Seelbach Hilton Louisville, responded to this review

  • Another great stay at the Seelbach!

    by W51ZCsusanm on 2019-12-02 10:04 am

    This is a wonderful hotel and the staff is amazing. Was our first time having breakfast there and it was great. We also enjoyed the bar when we arrived the first night. The drinks were wonderful and the bar staff was very nice.

    Owner Response
    Thank you for your review on Trip Advisor. I will let the staff know you recognized their amazing service. Come back and see us soon, we look forward to serving you again.

    V Wilder, General Manager

    Verl W, General Manager at The Seelbach Hilton Louisville, responded to this review


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