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The Westin Nova Scotian


    The Westin Nova Scotian
 in Halifax
    The Westin Nova Scotian
 in Halifax

Reviews

TripAdvisor Traveler Rating:
2078 Reviews
Latest TripAdvisor Reviews

  • Worst stay of my life (very traumatizing). Stay away if you need to sleep!

    by albn7 on 2019-10-20 01:09 pm

    I am a frequent business traveler and spend much of my life in hotels. I always carry earplugs but this time they were simply insufficient.

    This stay was by far one of the worst and most traumatic stays of my life.

    While the staff is very nice and the rooms are fully renovated and very clean, the walls are paper thin and the inside noise travels through multiple floors. Even water being flushed from upstairs gets very loud. Let alone doors slamming every 5 min and teenagers running from elevators to their rooms giggling.

    Even though I was told there were a volleyball tournament and that might be the reason for the shenanigans, they did not stop after the said "kids" checked out.

    Feels like the building is made of wood frame without acoustic insulation inside the walls. A door being slammed far away has its loud noise carried tens of meters and sounds like the louse is inside the room. You can clearly hear the next door neighbors using their coffee maker or hanging their clothes.

    I spent three nights and had an aggregate amount of sleep that did not exceed 2 hours among all three days.

    I raised this up to staff and they were very sympathetic, and even moved me to a different room. But it didn't help.

    Considering the price of this hotel, this is a huge slap on the face and an insult. As I said before, I am a very regular business traveler and I can't recall any experience remotely as bad as this one. Perhaps if you travelling just to party very hard, your experience may be better. But, if you need to sleep, stay away!

    It was a very traumatizing experience and I hope never to have to come back to Halifax. 3 days with zero sleep being startled every 5 min was a truly unique experience.

    Owner Response
    Thank you for staying with us and I am extremely sorry you did not have a wonderful experience. This is certainly not a typical guest experience and we would certainly want you to stay with us again if your travels do bring you back to Halifax. I will follow up with the team to see what we could have done better to help during you stay.

    Be well,

    John

    jd0301, General Manager at The Westin Nova Scotian, responded to this review

  • Great staff!

    by JessicaJ2996 on 2019-10-20 08:49 am

    I only stayed one night but I experienced great service from multiple members of staff. Nothing was too much trouble! Shout out to Brogdan (maybe incorrect spelling?) who works at the buffet he was so sweet! Also Tracy I think it is who does room service etc. What an absolute doll! I will definitely recommend this hotel to everyone.

    Owner Response
    Thank you for the recommendation and for choosing the Westin Nova Scotian. I am glad you had a great stay and we look forward to seeing you again soon. I will be sure and let Bogdan and Tracey know that they made a difference during your stay.

    Be well,

    John

    jd0301, General Manager at The Westin Nova Scotian, responded to this review

  • Best in Halifax

    by tamera436 on 2019-10-19 06:13 pm

    This is my first visit to Halifax, a beautiful city, especially the Immigration Museum, it's worth visiting.
    I stayed 2 nights in Westin Nova Scotian & I love to share with my fellow travelers my experience:
    1. First Impression: very welcoming, thanks to Mr Lee at the main door and valet parking. Despite the renovation, Mr Lee made our entry more fun and easy.
    2. Staff-
    (a) Front Office Staff- very helpful responsive and swift thanks to their FO Manager Mr. Michael.
    (b) Food&Beverage Staff- very well trained, hospitable and smiley.
    (c) Housekeeping Staff- Below expectation and should be get better training and quality check
    3- Food- I tried the Breakfast, despite the limited buffet but it was delicious & the ambience is very comfy.
    4- Rooms - Spacious and the Seaview one are incredible.
    5. Location- very convenient and close to the museum, train station and Board walk

    Total Experience was good but not excellent and there are roam for improvement which I can share with the Hotel if they want to.

    Despite that, I really recommend this property for all Halifax visitors.

    Wish you a lovely Travel
    Tamer

    Owner Response
    Thank you for sharing your experience while visiting Halifax and staying at the Westin Nova Scotian. Some great feedback that I will share with the team and we all hope we get to host your again when your travels bring you back to Halifax.

    Be well,

    John

    jd0301, General Manager at The Westin Nova Scotian, responded to this review

  • 5 Stars all the way!

    by EMPMuskoka on 2019-10-17 08:23 am

    The staff, the rooms, the event space get 5 stars all around. Fantastic location, guest rooms are very clean, the staff is approachable, knowledgable and professional. The food & beverage options were minimal but great food and service every time. Great hotel for conference business due to the event space and location.

    Owner Response
    Thank you for choosing the Westin Nova Scotian. I am glad you had a great conference and we welcome you back on any occasion!

    Be well,

    John

    jd0301, General Manager at The Westin Nova Scotian, responded to this review

  • A nice stay at the Wesin

    by Philamary on 2019-10-12 09:40 am

    I had a pleasant 2 nigh stay at the Westin at the end of August. I liked the historic nature of the hotel connected to the train station. I'd booked a water front room and enjoyed both the view and the comfort of the room. Although my stay was during the weekend, the room was quiet. I loved the location of the hotel in direct proximity of the farmer's market and the walkway along the water. No complaints at all.

    Owner Response
    Thank you for choosing to stay with us at the Westin Nova Scotian in the heart of the Halifax Seaport District. I am glad you had a great stay and great view and we look forward to seeing you again soon.

    Be well,

    John

    jd0301, General Manager at The Westin Nova Scotian, responded to this review


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