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Tivoli Avenida Liberdade Lisboa


    Tivoli Avenida Liberdade Lisboa
 in Lisbon
    Tivoli Avenida Liberdade Lisboa
 in Lisbon

Reviews

TripAdvisor Traveler Rating:
856 Reviews
Latest TripAdvisor Reviews

  • Central Location. Good Value

    by Cynthia G on 2019-12-05 05:29 pm

    The hotel is beautiful! You enter the lobby and it smells delicious. After a long flight, it is such a delight! European breakfasts are always a treat for me and Tivoli did not disappoint. The staff was attentive and efficient and the choices were always good! Consider the lines for the egg-omelet stations! A long wait but worth it! Nad the concierge was so helpful in planning my exploration of Lisbon. Two thumbs up!!!

  • Perfect Location & Ambience

    by Carspre on 2019-12-04 12:00 am

    As a Viking River Douro cruise participant, we were booked into the Tivoli for our 2 nights in Lisbon before departing for the cruise. Having just come from another hotel further to the north in the city, we were struck first by the wonderful location, and then as we entered, by the beauty and spaciousness of the lobby. We felt quite surprised and pleased as the attendant directed us to the Viking desk to check in. During our stay, all the personnel we encountered were professional, helpful, and friendly. These employees were especially attentive during our breakfasts - which were ample and full of delicious choices. It was impossible to sample everything we eyed during our 2 mornings. Regarding our room: it was spacious and comfortable, as was the bathroom. It was also extremely quiet. The beds were ample and very inviting. All in all, this is a hotel with such an excellent location that I'd gladly return on my own. The Avenida da Liberdade is a leafy inviting street right in the heart of a tourist's view of a central venue. Viking certainly chose our accommodations well!

  • Best location but pay attention to your room

    by MAES1191 on 2019-12-02 10:04 am

    We booked a room, asking for a quiet room. As I am a Discovery member, we got an upgrade to a rather large room with a separate seating area, which we initially appreciated. However, the room had a window facing the rooftop bar and that results in lots of noise until 2-3am. Why anyone would install a rooftop bar with a hgigh power club sound system is a mystery to me but I guess the cash from the bar outweigh the complaints by hotel guests with rooms near the top floor. We wanted to change rooms but as the hotel was full, they could only promise to change us the next day. But the hotel kept its promise and changed us to a different room, upgrading us to a corner suite, which we appreciated. More importantly, we got a good nights sleep. The hotel itself is beautiful, as is the pool area. The decor and the scent (I suspect they have a scenting system if that makes sense) are wonderful and it is in the best location, both near barrio alto as well as the central business district. I used some points to book a local experience and we go to taste some of the seafood options from the lunch menu, which was of really high quality. Breakfast is of high quality as well although the lady from the egg station could be a little more attentive. The fitness center is large and extremely well equipped. The hotel manager indicated that all rooms facing the rooftop bar would receive double glazing in the next couple of months (we visited in May), which may solve the problem with the rooftop bar. But better be safe than sorry and ask for a room far away from the rooftop bar. And staff were smiling and attentive. So despite the issue mentioned, we would probably stay at the Tivoli again next time.

    Owner Response
    Dear MAES1191,

    Thank you for taking the time to tell us about your stay at The Tivoli Avenida Liberdade.

    At The Tivoli Avenida Liberdade, one of The Leading Hotels of the World we work daily to provide a service of excellence to our customers, so we regret to know that your stay could not be better due to the excessive noise felt next to your room and for that please accept our apologies for the inconveniences you have encountered.

    Despite this, we are thrilled to know that you particularly enjoyed our privileged location on the main avenue of Lisbon and the quality of our breakfast buffet.

    We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

    Sincerely,

    Miguel Garcia
    General Manager

    MGarcia1933, General Manager at Tivoli Avenida Liberdade Lisboa, responded to this review

  • Best Hotel Experience EVER.... in Portugal and Spain

    by Neil N on 2019-11-30 08:50 am

    From the time we entered the hotel to the time we left we felt cared for in a true 5 Star tradition. They upgraded our room to a Suite from a Junior Suite with views of the Liberdade. The suite was abundant and elegantly decorated but not over the top. It was a corner suite so had had some nice views. The 2nd night our air conditioner system started making some noise and we had to shut if off around midnight and no staff was available until the early morning. So, in the morning they couldn't fix the unit so they moved us to the Presidential Suite at their suggestion to compensate for the inconvenience. Far and away the nicest upgrade ever! They went over and above in every way to assist us. Nelson the manager was really special.

    The location and traditions of this hotel is a must if you are going to Lisbon. There are other 5 Star Hotels which we visited, but nothing compares. The Breakfast included was also a highlight. Lastly, the SKY Bar and Rooftop Restuarant were really fun too.

    Owner Response
    Dear Mr. Neil N,

    First of all, we would like to thank you for selecting The Tivoli Avenida Liberdade Hotel, and for taking the time to share your review.

    It is really rewarding to read that our friendly and attentive staff made your stay pleasant with a quick solution for your issue. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

    It is always a pleasure to welcome you at The Tivoli Avenida Liberdade Hotel and we look forward to serving you soon again.

    My best regards,

    Miguel Garcia
    General Manager

    MGarcia1933, General Manager at Tivoli Avenida Liberdade Lisboa, responded to this review

  • Loved this hotel & doormen

    by Sheila1112 on 2019-11-30 06:50 am

    This hotel is beautiful both inside & from the street. Being greeted by a doorman in top hat & tails was the tip of the iceberg. Our room was lovely, comfortable bed, spacious bathroom, coffee maker, hot water pot for tea, robe & slippers laid out at night by the side of the bed. Buffet breakfast with eggs cooked to order, fruits, cheese, meat breads & pastries all while having a view of the Avenida de Liberdade. Marvelous place to stay.

    Owner Response
    Dear Mrs. Sheila1112,

    Thank you for selecting The Tivoli Avenida Liberdade and leaving a comment to share your experience.

    We are very happy that you had several delightful moments and particularly enjoyed the service of our amazing doormen team. I have shared your positive comment with them, and they truly appreciate your kind words.

    Thank you again for sharing your experience, and we look forward to serving you in the future.

    Kind regards,

    Miguel Garcia
    General Manager

    MGarcia1933, General Manager at Tivoli Avenida Liberdade Lisboa, responded to this review


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