Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Tivoli Palacio de Seteais


    Tivoli Palacio de Seteais
 in Sintra
    Tivoli Palacio de Seteais
 in Sintra

Reviews

TripAdvisor Traveler Rating:
1297 Reviews
Latest TripAdvisor Reviews

  • Beautiful amazing hotel

    by Getaway66118544518 on 2019-02-13 09:19 pm

    Great hotel, beautiful building and gardens, very clean and well maintained, top service, very nice people. Very good value for money.
    Excellent breakfast, excellent food and excellent service in the dining room.
    Highly recommend
    Will definitely be back!

  • Lovely but . . .

    by 105libg on 2019-01-29 02:48 am

    This was the hotel that we had the highest expectations of on our trip. In many ways it was lovely - elegant muted decor in the room and the public spaces and high quality service and a great view from our room of the front garden and the Moorish castle.. However, it failed to meet our expectations, which was particularly disappointing since it was definitely not cheap.
    However, it was impossible to control the temperature in the bedroom: the thermostat was totally unresponsive. We were finally able to open the window with a Herculean effort and that finally reduced the temperature.
    The dining room was mediocre for dinner, although the served breakfast was a delightful chance from buffet, and I expected much better given the higher-than-usual prices.
    An added challenge with this hotel is that it's hard to get to, given that the road to it has just been changed to one-way, which means you have to make a huge unintuitive circle to get there. Along the way you see signs for Hotel Tivoli and think you should follow them, but they in fact lead to another out-of-the-way Tivoli hotel! We took a couple of hours wandering around to find the hotel. So we didn't arrive in the best mood.

    Owner Response
    Dear 105libg,

    Thank you for sharing your opinion about your experience at Tivoli Pal?cio de Seteais.
    I sincerely apologize if some of our facilities did not meet your expectation.
    Your feedback is very important and all your comments about our hotel and service were already shared with the staff, and some may be considered in the near future, to improve our quality standards.
    We also apologize for the difficulty of access to the Hotel. Access to motor vehicle traffic has been conditioned since 26 March 2018 in the city of Sintra. However, we will be happy to assist you on your next visit to Sintra.
    I hope you will come stay with us again and allow us to serve you better.
    Kind regards,

    gonçalo r, Guest Relations Manager at Tivoli Palacio de Seteais, responded to this review

  • Palace of the seven sighs

    by Marcus S on 2019-01-22 06:25 am

    This hotel is a journey back in time and space. Situated on a enchanted mountain surrounded by a magic forest. Simply magical. Find yourself in the setting for a period film and playing a main part. Up to you to write that story.

    Owner Response
    Dear Marcus S,

    Thank you for sharing with us your experience of staying at the Tivoli Palacio de Seteais.
    We are glad that we could proportioned a great stay, and we hope we have the chance to receive you again during your next stay in Sintra.
    I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff.
    We look forward to welcoming you back on your next stay in Sintra.
    Best Regards,

    gonçalo r, Guest Relations Manager at Tivoli Palacio de Seteais, responded to this review

  • A Unique Treasure

    by john23 on 2019-01-10 06:34 am

    This is a genuine 18th Century palace, with exquisite public rooms and world class gardens (including a maze). My Deluxe room was spacious, comfortable and quiet. The buffet breakfast is magnificent. The food I ordered several times at the bar was excellent and it was served with old school elegance. But what really makes this place exceptional is the people--the manager, the receptionists, the housekeepers, the bar staff....everyone.

    Nothing is too much trouble. With only a day's notice, they arranged a top notch English speaking driver to take me to some palaces outside of Sintra. He was really great.

    I've stayed at over 100 top hotels and this is one of my favorites. I can't say more.

    Owner Response
    Dear john23,

    Thank you for sharing with us your experience of staying at the Tivoli Palacio de Seteais.
    We are glad that we could proportioned a great stay, and we hope we have the chance to receive you again during your next stay in Sintra.
    I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff.
    We look forward to welcoming you back on your next stay in Sintra.
    Best Regards,

    gonçalo r, Guest Relations Manager at Tivoli Palacio de Seteais, responded to this review

  • Some Things Stand the Test of Time!

    by ShelltheTexasBelle on 2018-12-29 09:14 am

    The Grand Dame of Sintra is thankfully going strong! Although upgraded with modern amenities, the decor and ambiance have remained the same at this spectacular palace. The staff is beyond courteous and helpful. The beds are fluffy and comfy. Rooms are spotlessly clean. There is music every night at the bar and restaurant. The small plates in the bar are just as fantastic as the gourmet dining room. The gorgeous frescoes and tapestries remain. The view at night of the Palacio da Pena and the Moorish Castle is beyond romantic. A must visit when staying in the enchanting town of Sintra. I first stayed 25 years ago and was delighted to find that it was just as charming so many years later. Thank you, Seteais, for making my trip so magical!

    Owner Response
    Dear ShelltheTexasBelle,

    Thank you for sharing with us your experience of staying at the Tivoli Palacio de Seteais.
    We are glad that we could proportioned a great stay, and we hope we have the chance to receive you again during your next stay in Sintra.
    I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff.
    We look forward to welcoming you back on your next stay in Sintra.
    Best Regards,

    gonçalo r, Guest Relations Manager at Tivoli Palacio de Seteais, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.