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Waldorf Astoria Amsterdam


    Waldorf Astoria Amsterdam
 in Amsterdam
    Waldorf Astoria Amsterdam
 in Amsterdam

Reviews

TripAdvisor Traveler Rating:
1969 Reviews
Latest TripAdvisor Reviews

  • A real 5 star hotel with unmatched service

    by actravelle on 2020-02-21 010:16 pm

    Amazing weekend getaway from start to finish. I dont need to talk about the room because the service and staff

    The bellman never let us carry the luggage when in sight. Shannon was super well versed in welcoming and checking us in. Excellent Hilton elite recognition and benefits.

    Peter the concierge was able to get us last minute tickets to the Anne Frank museum by checking around the clock and calling us immediately. Patrick even brought water to us when waiting in the lobby. And also they gave us an umbrella to keep as it was raining after we had already checked out.

    Cant say enough about the staff that made the stay memorable. every person asked us if they could help in any way.

    Owner Response
    Dear Sir, Dear Madam,

    Thank you for sharing your experiences with Waldorf Astoria Amsterdam on TripAdvisor.
    We are delighted to read that our True Waldorf Service transcended into making you feel welcome and comfortable.
    We could not be more proud of our team than to read that every member was able to provide you with a service that reflects the level of passion and luxury we strive to reserve for all of our guests.
    I will share your generous compliments with all members of the team, who will feel incredibly rewarded by your kind words.

    It was a pleasure to welcome you and we hope to see you again should you visit Amsterdam once more.

    Warm regards,
    Roberto Payer
    General Manager

    RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review

  • Wonderful Waldorf!

    by Ali E on 2020-02-16 01:20 pm

    Truly a great one... A diamond amongst luxury (and also historical) hotels. With great service and sincere staff.

    I have stayed at many hotels in my life with over 700 nights at luxury hotels like St Regis, Ritz Carlton, Park Hyatt, etc.

    This hotel is something else. Very special experience!

    One of a kind!

    Owner Response
    Dear Sir, Dear Madam,

    Thank you kindly for taking the time to share your experience with Waldorf Astoria Amsterdam on TripAdvisor.

    It is an absolute honor to read that you describe us as 'a diamond amongst luxury (and also historical) hotels' and that your stay with us has been a 'very special experience'. We are delighted to read that our team has pampered you with our legendary True Waldorf Service and that the passion for hospitality of our team members transcended into making you feel well taken care of.

    It was a pleasure to welcome you and we sincerely hope to have the chance to host you again during your next visit to our beloved capital.

    Warm regards,

    Roberto Payer
    General Manager

    RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review

  • Impeccable!

    by aneebur on 2020-02-13 12:51 am

    This hotel exceeds all expectations. The service was impeccable from the second you walk in. Everyone is sweet and super friendly. The history of the hotel makes it all the better. It's absolutely stunning. The garden is gorgeous. The pool is relaxing. And the Vault Bar is cool to sit and enjoy a drink inside an old bank.

    Owner Response
    Dear Sir, Dear Madam,

    Thank you kindly for taking the time to share your experience with Waldorf Astoria Amsterdam on TripAdvisor.

    We feel more than honored that we were able to 'exceed all your expectations' and could not be more proud of our team than to read that every member was able to provide you with a service that reflects the level of passion and luxury we strive to reserve for all of our guests. It is also delighting to know that you appreciated the history of the hotel and enjoyed our 'gorgeous' garden as well as the pool in our Guerlain Spa and the Vault Bar.

    We place tremendous value in your satisfaction and loyalty and could not hold greater honor than in welcoming you again at Waldorf Astoria Amsterdam. Should you desire to make another reservation, please do not hesitate to reach out to us directly - our team would be happy to assist you.

    Warm regards,

    Roberto Payer
    General Manager

    RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review

  • Best hotel experience ever

    by RoseA_05 on 2020-02-04 12:59 am

    Had such a memorable experience staying at this Waldorf hotel. The attention to detail, and the attentiveness could not be faulted by the wonderfully trained staff. Anything you ask for is accommodated for.

    The extra touches to the room such as complimentary chocolate, turn down service with the fragrance of your choice, and being welcomed by a tidy room morning and evening is what makes this hotel so great.

    The most shockingly amazing moment during my stay, was when we had informed the concierge that we would be interested in visiting the Anne Frank house, however the tickets were all sold out. The concierge called us the next morning informing us that they managed to get us tickets for myself and all of my friends.

    The location is great and the food is fantastic and reasonably priced. I recommend the waffle for breakfast.

    The only negative regarding my stay, is that I wish I was staying there for longer!

    Owner Response
    Dear Madam / Sir,

    Thank you for taking the time to share your experiences with Waldorf Astoria Amsterdam on TripAdvisor.

    It is truly gratifying to know that you felt well taken care of by the members of our team, and were impressed by our legendary True Waldorf Service.
    Thank you kindly for the grandiose compliment of naming Waldorf Astoria Amsterdam as the 'best hotel experience ever'.

    Rest assured that your generous compliments will be shared with the rest of the team.

    We hope to welcome you again!
    Kind regards,


    Roberto Payer

    General Manager

    RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review

  • Amazing Anniversary Celebration

    by gz0ne on 2020-01-31 04:39 pm

    I can't give enough stars to this amazing hotel! The hotel was beautiful, modern and very well kept. But what made it exceptional was the staff. From the moment the doorman, reception and manager greeted us on the door step overlooking the beautiful Gentleman's Canal it was evident that staff was the best. Beautiful tulips, sweets and rose petals on our bed were such an amazing touch and made our wedding anniversary celebration so very special. Amazing !!!

    Owner Response
    Dear Sir, Dear Madam,

    Thank you kindly for sharing your experience with Waldorf Astoria Amsterdam.

    We feel more than honored to read that you chose Waldorf Astoria Amsterdam to celebrate your wedding anniversary and that we were able to make it 'so very special. It is truly gratifying that you 'can't give enough stars to our amazing hotel' and that everything has been up to your wishes. We are delighted that you appreciate our efforts to create and maintain an elegant interior to match the beauty of our six 17th and 18th century canal palaces. Moreover, we could not be proud of our team than to read that every member was able to provide you with a service that reflects the level of passion and luxury we strive to reserve for all of our guests.

    We hope to be able to welcome you again in the future. Please contact us in case we may be of assistance.

    Warm regards,

    Roberto Payer
    General Manager

    RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this review


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