Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Fairmont Peace Hotel


    Fairmont Peace Hotel
 in Shanghai
    Fairmont Peace Hotel
 in Shanghai

Reviews

TripAdvisor Traveler Rating:
4633 Reviews
Latest TripAdvisor Reviews

  • Appreciation note to Gigi

    by derekchong9913 on 2020-02-23 03:06 pm

    In December 2019, my family and I went to have dinner that a waitress named Gigi kindly attended us to.

    During the entire dinner course, she has been nothing but kind and sincere in serving us. She helped to take our family photo, which we appreciate very much and her honest recommendation of the dishes was really helpful as we get to experience the finest dining the restaurant has to offer.

    Gigi's genuine and heartfelt service has left a beautiful memory for our entire family that we feel it is only right to write this to shows how much we appreciate the hard work.

    Thank you immensely for the hospitality and to Gigi, we bid you all the best in your career!

  • Wonderful historic hotel with lots of nostalgia, the little museum was best of all~!

    by AnthonyPaulD2 on 2020-02-13 12:17 am

    A great Stay at the Hotel with lots of interesting history and nostalgia. I loved the Jazz band and the Museum. The hotel personnel and services were wonderful. The ArtDeco style was different and a lot of fun. As someone from the West I thought that breakfast meals were especially flavorful and delicious. I liked the noodles and the fresh fruits. I appreciated having many choices.

    Of special note is the small peace museum located on premises and take about half an hour to explore. It displays the hotel development, traditions and notable past guests along with a lot of cool little items from days gone by.

    Especially helpful was Hebe, introducing me to Harly, who give me the full tour. Harly was patient, friendly and had tons of interesting knowledge. She kindly answered all my questions. She had fascinating facts about the notable pieces. Beyond Ni Hao, my Chinese is not good, which was no problem because Harly's English is excellent. It was really a fun time.

    I enjoyed my tour so much, that I brought my mother back the next day. Miko was my mom's guide, and just like Hebe and Harly, Miko was excellent! She answered all my mom's questions and pointed out many fun facts. We encouraged other to visit as well. Also, Hebe found a music box of the jazz band that my mother wanted.

    Special thanks to the ladies of the Museum: Hebe, Harly and Miko

    Owner Response
    Dear Anthony,

    Thank you so much for taking the time to share with me about your recent stay at Fairmont Peace Hotel.

    It is so rewarding for the team to receive such positive recognition that their actions in engaging with our guests and gives me great pleasure to read that they were instrumental in making your experience in Shanghai so enjoyable and memorable.

    We all sincerely look forward to welcoming you back to the Fairmont Peace Hotel once again.

    Kindest regards,

    Fairmont_Peace-Mgr, Manager at Fairmont Peace Hotel, responded to this review

  • Best service ever!

    by nana468 on 2020-02-12 07:56 pm

    I stayed here for a week and the last day of our stay is my mother's birthday. The staff were so nice and made my requests come perfectly true! Thank you so much! I will definitely come to stay here again:)

    Nice points:
    oRoom with temperature adjustment equipment
    oGorgeous bathroom
    oamazing staffs

    Slightly Disappointing points:
    Restaurant staffs' English level at breakfast buffet

    Owner Response
    Dear nana468,

    Thank you very much for taking the time to share your feedback on your recent stay with us.

    I am delighted to read that our team helped make your stay so enjoyable and memorable.

    I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again.

    Yours sincerely,

    Fairmont_Peace-Mgr, Manager at Fairmont Peace Hotel, responded to this review

  • Stylish Stay

    by MuensterMonster on 2020-02-09 10:06 am

    4 nights in November, running Shanghai marathon, visiting European friends living in Shanghai.
    Uncomplicated arrival, an upgrade was given to a bigger room. Quiet and comfortable with superb bed and bathroom.
    Excellent breakfast (variety / quality), limited services, they cleared my breakfast table each time I went to the buffet though not finished with some things; after complaining about that it got slightly better. (breakfast services were better at Langham Hotel)
    Tea room with good confectionary, but expensive; roof top bar with the inescapable Bund view.
    The old jazz band has to play all night, probably one should give them a day off from time to time. Service staff helpful and friendly here. I really enjoyed the historical atmosphere of the building and my stay.

    Owner Response
    Dear MuensterMonster,

    Thank you very much for taking the time to share your feedback on your recent stay with us.

    I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again.

    Yours sincerely,

    Fairmont_Peace-Mgr, Manager at Fairmont Peace Hotel, responded to this review

  • Beautiful aroma in the hotel, fantastic views from the Rooftop Bar

    by TheCornerPlot on 2020-01-31 08:22 am

    We spent the last evening of our holiday in Shanghai in the Rooftop bar at the Fairmont Peace Hotel, sipping warm winter cocktails and watching life pass by on the Bund. We watched the incredible light show, and the boats, working barges and brightly lit tourist ships, passing by. We are thinking of you now.

    Owner Response
    Dear Valued Guest,

    Thank you very much for taking the time to share your feedback on your recent experience with us.

    I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again.

    Yours sincerely,

    Fairmont_Peace-Mgr, Manager at Fairmont Peace Hotel, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.