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Fairmont The Queen Elizabeth


    Fairmont The Queen Elizabeth
 in Montreal
    Fairmont The Queen Elizabeth
 in Montreal

Reviews

TripAdvisor Traveler Rating:
1231 Reviews
Latest TripAdvisor Reviews

  • Worst Fairmont experience

    by steveurchwin on 2020-02-14 12:33 am

    reached out to front desk to speak to someone about chromecast not working in my rooM. Took 20 minutes to speak to someone, also the phone in my room wasn't working so I had to use a personal phone. Once I finally reached someone I spoke to Charles the front desk manager. I explained to him my situation and why I was frustrated and he showed no remorse and did absolutely nothing to try to accommodate me, other than giving me the option to pay for a gold floor upgrade, just so I could use chromecast. I've stayed at every single Fairmont Rocky Mountain resort, and am a regular at the royal York. This is my second stay here in Montreal and can guarantee you I will never be back. Charles you are an embarrassment to the company you should get a job as a bank teller.

  • February visit

    by stephengallant on 2020-02-12 06:24 pm

    I stayed for 3 nights at the Queen Elizabeth. It's a very modern hotel and I would love to return. The restaurant has a great buffet style breakfast that also allows to to special order things. A beautiful selection of fresh fruits, cheeses and everything you can imagine for breakfast. The hotel is centrally located in Downtown Montreal not very far from Old Montreal. Top notch

  • could have been better

    by zpfeizi on 2020-02-12 04:12 am

    I was expecting more from a Fairmont. The staff (not all of them of course) were acting so mean and rude when a problem was coming up. Make sure you do not touch the fridge in your room if you're not gonna consume the drinks. They charge you no matter what!!! There are definitely better hotels in Downtown Montreal that I would choose for my next stay. Not gonna go back.

  • Wonderful stay

    by JinOttawa on 2020-02-12 02:33 am

    Great location. I always come in by train which is in the same complex. Beautiful property. Really comfortable bed. In fact we bought some of their pillows.My favourite hotel in Canada. ALL Accor Club a big complex but well worth joining. I have already booked return stays to this hotel. Can't wait to return.

  • high quality, but compact room

    by Lunns5 on 2020-02-11 12:36 am

    The Fairmont once again excelled in customer service, including the restaurants, check-in, conference facilities and catering. Fantastic omelette in Roselys, a great Old Fashioned in their lounge. The room was very comfortable and perfect for one, but it would have been a bit crowded for two.

    Owner Response
    Dear Lunns5 - Thank you for taking the time to share your feedback with us further to your visit. We're delighted to know you once again thoroughly enjoyed your visit from the delicious omelette in Roselys to the cocktail at Nacarat and the comfort of your guestroom. We look forward to welcoming you back in the future. Warm regards.

    FairmontQueenE, Guest Relations Manager at Fairmont The Queen Elizabeth, responded to this review


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