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Fairmont The Queen Elizabeth


    Fairmont The Queen Elizabeth
 in Montreal
    Fairmont The Queen Elizabeth
 in Montreal

Reviews

TripAdvisor Traveler Rating:
1125 Reviews
Latest TripAdvisor Reviews

  • Exquisite

    by travelerLeClaire on 2019-10-18 01:18 pm

    This hotel is inviting, clean, and decorated with good taste. Our room was fresh and comfortable. The beds were comfortable and the bathroom was upscale. We ate breakfast in the dining room and the food was delicious and presented in a pleasing way. The whole hotel has "class"!

  • Have allergies? Pay attention at this hotel!

    by Roxy20199 on 2019-10-17 04:00 pm

    The reason I'm rating this low is for two main reasons.
    1) I received food I was allergic to when I clearly marked on the card not to include due to allergy
    2) The fact that I communicated that I received this food and was not contacted by the hotel with an apology was really poor service. What was worse is that they sent me a survey as well where I communicated the problem and no contact.

    Making me feel like my safety and well-being was not important made me feel that I was not a valued customer.

    I will say that the front desk service is exceptional. I did not experience the same issues as some other guests. For example once I notified them that I took out wine to put water in the fridge they had no issues and removed the fees with no problems. They did take the time to let me know for future visits but I was not charged any additional fees.

    Upon arrival I was told that there were my room type was no longer available. I received a complimentary upgrade. The front desk also let me know about the benefits of signing up for their rewards.

    The location can't be beat. The cleanliness of the room isn't even a question!

    Again, just so disappointed that I received a food that I was allergic to and had documented. Had I not paid attention I may have eaten it and not be able to write this review!!!

  • I would give it 3 stars

    by guitarlover83 on 2019-10-17 11:26 am

    The location is great.
    But when u check in, they will simply give u the card and u have to search for your room and get to know everything by yourself.
    I contacted the hotel to empty the minibar so I can use the fridge but I was surprised that "if u want us to empty it, u must pay 25 $ and do u know that if u touched anything u will be charged automatically"
    NO ! How can I know..
    Room size is small and service is not a 5 star hotel service.

  • Beautiful Centrally Located Hotel

    by BarbieC139 on 2019-10-16 02:57 am

    This hotel is doing something right! The staff is exceptional, from the car valet service to the checking out process. I love this place because it is so easy to walk to most places in the city.

    The hotel has a Cafe/store that serves all types of foods from hot food to pastries. (A negative of the cafe is that you can't just get a drink--you also have to purchase food--to sit at a table.) There is a nice bar that opens around 5:30. There is a coffee area that's serves expresso /coffee/ pastries. There is a restaurant that has a great morning buffet. A big plus for the hotel is the convenience of having access to one of the underground malls--which connects to the other underground malls, and even to the train station at the St Bonaventure.

    The rooms have been refurbished and are really quite nice. The maids are warm and accommodating. There is a pool, spa and exercise room which I did not have time to use. The concierge desk, specifically Marie, and the check-in clerk, specifically Cesare, were great.

    This is a hotel where you need to swipe your key in the elevator to get to your floor, which can be tricky if you're holding two cups of coffee.

    The Fairmont is centrally located and easy walking to Old Montreal and the port. Right now, there is a lot of construction going on--a lot of infrastructure work In the city--which did not deter or affect us.

    The Fairmont is the only place I want to stay while in Montreal.

  • Good location, great staff and comfortable rooms

    by TaruS3 on 2019-10-13 03:45 pm

    We went on a Saturday to Montreal, checked in at noon and the staff quickly gave us a room. No issue regarding early check in. I asked for a room with Cathedral view, again staff checked it was available, they gave it easily. Not lot of hotels do that. Room was very clean and comfortable. View was fantastic. It's right on the Gare Centrale. 5mins walk to downtown. 15 mins to old town.


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Austria 08000706176
Belgium 080081830
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Germany 8007241217
Ireland 1800995320
Italy 800979444
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Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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