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Gran Hotel Son Net


    Gran Hotel Son Net
 in Puigpunyent
    Gran Hotel Son Net
 in Puigpunyent

Reviews

TripAdvisor Traveler Rating:
833 Reviews
Latest TripAdvisor Reviews

  • Beautiful hotel!

    by carolebruce1 on 2020-03-21 01:18 pm

    We had planned to stay at this beautiful hotel for 4 nights but unfortunately our stay was cut short after just one as the hotel had to close due to a government decision on Coronavirus. Despite being disappointed and a hasty and expensive flight arranged home, I cannot recommend this hotel more highly. Katrin the general manager, delivered the bad news in a empathetic and professional manner and did everything she could to help us resolve this difficult situation. Although still out of pocket, as on top of the flight we are yet to secure a refund for our booking, I cannot praise Katrin and and the hotel more highly. It is impeccable hotel , tastefully decorated ( the photos do not do it justice) and run by highly professional staff. We certainly would have no hesitation in returning to this hotel In the future, as it is like Mallorca, a well kept secret!

    Owner Response
    Dear carolebruce1,

    Thank you very much for such a wonderful feedback and special in such difficult times.

    It has been a pleasure to welcome you during these days and be able to assist you.

    We are really glad to know that we could help you and we really hope to welcome you back once everything has gone back to normallity.

    We are always at your disposal for any assistance you may require.

    Many greetings
    Katrin Cetin

    Katrin Cetin, Director General at Gran Hotel Son Net, responded to this review

  • Excellent Hotel for a Celebration or Retreat

    by jaquilowry on 2020-03-11 00:10 am

    The hotel is amazing, the staff are very helpful and provide you with exactly what you need to have a relaxing stay. Brian is extra special and Enrico made us feel very at home, we left feeling part of the Son Net family. The food is high quality and the breakfast is very good, the best omelette we have ever tasted and we have stayed in many 5 star hotels all over the world. Thank you to all the staff, you are all very special.

  • Our wedding venue

    by jaderawlinson on 2020-03-08 01:08 pm

    We had the most amazing time staying at Grand Son Net, food was excellent and staff were all so welcoming. The whole hotel is stunning, we can't wait to return for our wedding in June and spend the night here again x

  • Marvelous stay

    by holy_dayss on 2020-03-02 03:26 pm

    Wonderful stay at this unique hotel,our expectations were high but they were exceeded.
    Fantastic and relaxing environment,this was a great discovery!Just relaxing and enjoying the views makes you feel good from the start,we found here all the rest and peace that we needed,thank you son net.
    The staff are so welcome and treat you like part of the family,they are always willing to help in any way possible. A big thanks to Bryant the office manager, he was everywhere and made sure our stay was perfect from the first moment we entered the magnificent building. Also the housekeepers were great and Diego from the Restaurant as well,great service in general.

    Owner Response
    Dear holy_dayss,

    thank you very much that you have taken the time to submit us your positiv feedback on our tripadviser page,

    Our most important goal is it alsways that our guests feel like home and therfore its a pleasure to read that you have enjoyed your stay from the welcoming onwards.

    We will pass on your positiv comments to the entire staff including to Bryant and Diego which you specially mentioned.
    To maintaine a magnificant building like Son Net a lot of good souls is needed and if you as our guest have feelt this, this is the best thank you to us.

    The entier team is looking forward to welcomng you back soon.

    Kind regards
    Katrin Cetin

    Katrin Cetin, Director General at Gran Hotel Son Net, responded to this review

  • Lovely stay

    by 483Vanessa on 2020-02-25 08:57 pm

    A perfect time to visit Mallorca and enjoy the amenities of this nice hotel. Location is amazing on the hill and the lovely treehouse is fantastic. Pool area is overwhelming, just would have been nice if the water would have been heated as swimming was not possible cause of the really freezing water

    Owner Response
    Dear 483Vanessa,

    Thank you for sharing your experiences with us and the community.

    We are proud of our tree house as its the honliest one on the island and hope you enjoyed the time. We are looking forward to welcome you again at the hotel and to enjoy once agian an amazing experinece for breakfast, lunch or dinner in our lovely tree house.

    It is true that the large pools are not heated for environmental reasons, but we have rooms with a Jacuzzi, which can be heated individually. We are happy to assist you with the next booking.

    Many greetings
    Katrin Cetin

    Katrin Cetin, Director General at Gran Hotel Son Net, responded to this review


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Book by Phone: +1 866 670 3764
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