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Hacienda Jurica by Brisas


    Hacienda Jurica by Brisas
 in Queretaro
    Hacienda Jurica by Brisas
 in Queretaro

Reviews

TripAdvisor Traveler Rating:
1390 Reviews
Latest TripAdvisor Reviews

  • Overall it is very good.

    by 1Bigdick on 2019-09-27 01:19 pm

    Excellent! Staff very friendly. Concierge Excellent. Hacienda is Beautiful. Swimming pool the BEST and very Clean. Restaurant is AMAZING and the Food Delicious. Be sure you include breakfast as the Buffett is outstanding. UBER is very easy to and from the hotel. Do not walk from the grounds at dark.

    Owner Response
    Dear 1Bigdick,

    Good afternoon, thank you for visiting this beautiful hacienda, I want to thank you for the time it takes to send your comments, which help us improve and provide the service you deserve.

    It is a pleasure to greet you, I am glad to know that your stay with us was excellent and above all I appreciate that you have taken the time to share your score and comment, it is really important for us to know that we did a good job for the whole team that make up Hotel Hacienda Jurica.

    We very much appreciate your feedback and hope very soon to have you again with us in this your house in Queretaro.

    Best regards.

    HDAJU, General Manager Assistant at Hacienda Jurica by Brisas, responded to this review

  • Decent for conferences

    by juliegT2308HO on 2019-08-18 02:47 am

    Grounds and architecture are very pretty, and conference rooms are ok for smaller rooms and good for larger ones. Lighting was a bit of an issue.
    Rooms in business area are very nice and there is a convenient work area nearby. They also serve a cold breakfast here and snacks at the end if the day.
    Gym is ok, but they didn't have water the three days I went and it took a long time for them to come to put in the air conditioning.
    Lunch was set in the garden, beautiful and food is pretty good.

    Owner Response
    Dear juliegT2308HO,

    Good afternoon, thank you for visiting this beautiful hacienda, I want to thank you for the time it takes to send your comments, which help us improve and provide the service you deserve.

    Apparently there were some areas that were not to your liking, we regret that your stay has not been entirely pleasant.

    We hope to have the opportunity to receive it again, I can assure you that all our team will do everything possible to make you feel at home!

    Sincerely,

    HDAJU, General Manager Assistant at Hacienda Jurica by Brisas, responded to this review

  • Beautifull hotel... needs more amennieties

    by motorsapien on 2019-08-11 09:01 am

    I stayed for 4 nights, its a beautifull hotel, but in terms of clean rooms really dissapoint a lot, also needs more amennities for the price that you are paying, the food its x... for me need more mexican traditional food on their menu and the bf buffet, but the service its really great and the gym its good juts a couple of more hand witghts

    Owner Response
    Dear Mr. Motorsapien


    We appreciate your comments which help us to improve in order to give you a better experience.

    We would like to inform you that we will begin a remodeling so that our rooms are in better condition.

    HDAJU, Guest Relations Manager at Hacienda Jurica by Brisas, responded to this review

  • Great location

    by Trek48492136419 on 2019-06-11 08:22 pm

    Great location.Lots of mosquitoes and cocroaches due to season. Not to keen on the food, a lot of room to improve. Great gardens, pool and fountains and art. Great room service, fast check in and out.

    Owner Response
    Dear Trek48492136419,

    Good afternoon, thanks for visiting this beautiful hacienda, I want to thank you for the time that is written to send your comments, which help us improve and provide a service that you deserve.

    He commented that due to the strong heat season we have had these insects come out but the fumigator is working hard on this detail.

    I ask you for the opportunity to return and assist you again we will make sure that your next stay is pleasant.

    Best regards.

    HDAJU, General Manager Assistant at Hacienda Jurica by Brisas, responded to this review

  • A very good experience

    by Paul-Jann V on 2019-04-25 01:34 pm

    This is our 2nd time to stay here. We love staying here. We had an excellent experience. Old hacienda feel. Very good staff. The counter staff did well as did the cleaning staff. We love the relaxed atmosphere here, the beautiful setting and the very nice pool. Everything about our experience was super.

    Owner Response
    Dear Paul-Jann V,

    Thank you very much for taking the time to share your kind comment where the achievement had memorable moments in the house taking into account the opportunity to know the history, the architecture, as well as the personalized attention.

    Best regards,

    HDAJU, General Manager Assistant at Hacienda Jurica by Brisas, responded to this review


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