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Hacienda Jurica by Brisas


    Hacienda Jurica by Brisas
 in Queretaro
    Hacienda Jurica by Brisas
 in Queretaro

Reviews

TripAdvisor Traveler Rating:
1230 Reviews
Latest TripAdvisor Reviews

  • Great location

    by Trek48492136419 on 2019-06-11 08:22 pm

    Great location.Lots of mosquitoes and cocroaches due to season. Not to keen on the food, a lot of room to improve. Great gardens, pool and fountains and art. Great room service, fast check in and out.

    Owner Response
    Dear Trek48492136419,

    Good afternoon, thanks for visiting this beautiful hacienda, I want to thank you for the time that is written to send your comments, which help us improve and provide a service that you deserve.

    He commented that due to the strong heat season we have had these insects come out but the fumigator is working hard on this detail.

    I ask you for the opportunity to return and assist you again we will make sure that your next stay is pleasant.

    Best regards.

    HDAJU, General Manager Assistant at Hacienda Jurica, responded to this review

  • A very good experience

    by Paul-Jann V on 2019-04-25 01:34 pm

    This is our 2nd time to stay here. We love staying here. We had an excellent experience. Old hacienda feel. Very good staff. The counter staff did well as did the cleaning staff. We love the relaxed atmosphere here, the beautiful setting and the very nice pool. Everything about our experience was super.

    Owner Response
    Dear Paul-Jann V,

    Thank you very much for taking the time to share your kind comment where the achievement had memorable moments in the house taking into account the opportunity to know the history, the architecture, as well as the personalized attention.

    Best regards,

    HDAJU, General Manager Assistant at Hacienda Jurica, responded to this review

  • Celebrating in one of their gardens

    by igorko1976 on 2019-03-24 05:29 am

    Very spacious hotel offers super luxury restaurants bars but also very spacious gardens where you can rent it and ask the hotel to do a catering for you, your baby or relatives. Pretty central located but a way from the rush of the city

    Owner Response
    Dear igorko1976,

    Thank you for your review of your recent stay with us. It is an honor to know that we fulfill your expectations, enjoying our facilities and above all our service provided by our team.

    We hope to receive it in the near future.

    Best regards.

    HDAJU, Asistente de Gerencia General at Hacienda Jurica, responded to this review

  • Beautiful hazienda with large garden and pool to relax

    by Christine A on 2019-02-26 12:45 am

    It is nice to relax in the huge garden after visiting the busy city. The rooms are large and dark with old furniture. There is an expresso mashine in the room.The bathrooms are a good size and really old, but clean. No luxury here. Breakfast is very good with a good selection . Fresh quesadillas in all variations will be prepared for you.

    Owner Response
    Dear Christine A,

    Good afternoon, thanks for visiting this beautiful hacienda, I want to thank you for the time that is written to send your comments, which help us improve and provide a service you deserve.

    I commented that we will soon have remodeling of our traditional rooms.

    We hope to have the opportunity to receive again, I can make sure we realize that we feel at home!

    Best regards.

    HDAJU, General Manager Assistant at Hacienda Jurica, responded to this review

  • Overpriced, old, way to expensive, basic service - do not book here!

    by worldtravellerpicky on 2019-02-18 07:03 am

    Hacienda Jurica would be the ideal hotel if they only delivered the quality service for the asking price. Far from expectations, you will get a basic 2-star room with almost no internet access, old rugs, basic tv channels, a safe that does not work, and a cleaning staff that will forget to the coffee next day. It has the feel of a 70s retro hotel, with no elevators to go to upper floors, so bring light luggage. They charge $250 MXN pesos for bottle opening, the gym is old and run down, if you want to experience the tennis court you have to pay for it as well. A true business for the owners, not good for customers.

    Owner Response
    Estimado Excursion50931791841,

    Good afternoon, thanks for visiting this beautiful hacienda, I want to thank you for the time that is written to send your comments, which help us improve and provide a service you deserve.

    I would like you to tell me what problem you had with the internet to inform the systems area.
    I told you that the safe if it works for some reason is probably blocked and you could not use it.
    I commented that in this year we will have the remodeling of rooms.

    I would very much like to hear personally how we fail to prevent it from happening again in the future. Please write me directly to seleene.perez@brisas.com.mx and I would greatly appreciate it if you could send me a phone number where we can contact you.

    It will be a pleasure for us to recover your confidence and make your next visit perfect.

    Best regards

    HDAJU, Asistente de Gerencia General at Hacienda Jurica, responded to this review


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