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Hacienda Jurica by Brisas


    Hacienda Jurica by Brisas
 in Queretaro
    Hacienda Jurica by Brisas
 in Queretaro

Reviews

TripAdvisor Traveler Rating:
1155 Reviews
Latest TripAdvisor Reviews

  • Beautiful hazienda with large garden and pool to relax

    by Christine A on 2019-02-26 12:45 am

    It is nice to relax in the huge garden after visiting the busy city. The rooms are large and dark with old furniture. There is an expresso mashine in the room.The bathrooms are a good size and really old, but clean. No luxury here. Breakfast is very good with a good selection . Fresh quesadillas in all variations will be prepared for you.

    Owner Response
    Dear Christine A,

    Good afternoon, thanks for visiting this beautiful hacienda, I want to thank you for the time that is written to send your comments, which help us improve and provide a service you deserve.

    I commented that we will soon have remodeling of our traditional rooms.

    We hope to have the opportunity to receive again, I can make sure we realize that we feel at home!

    Best regards.

    HDAJU, General Manager Assistant at Hacienda Jurica, responded to this review

  • Overpriced, old, way to expensive, basic service - do not book here!

    by Excursion50931791841 on 2019-02-18 07:03 am

    Hacienda Jurica would be the ideal hotel if they only delivered the quality service for the asking price. Far from expectations, you will get a basic 2-star room with almost no internet access, old rugs, basic tv channels, a safe that does not work, and a cleaning staff that will forget to the coffee next day. It has the feel of a 70s retro hotel, with no elevators to go to upper floors, so bring light luggage. They charge $250 MXN pesos for bottle opening, the gym is old and run down, if you want to experience the tennis court you have to pay for it as well. A true business for the owners, not good for customers.

    Owner Response
    Estimado Excursion50931791841,

    Good afternoon, thanks for visiting this beautiful hacienda, I want to thank you for the time that is written to send your comments, which help us improve and provide a service you deserve.

    I would like you to tell me what problem you had with the internet to inform the systems area.
    I told you that the safe if it works for some reason is probably blocked and you could not use it.
    I commented that in this year we will have the remodeling of rooms.

    I would very much like to hear personally how we fail to prevent it from happening again in the future. Please write me directly to seleene.perez@brisas.com.mx and I would greatly appreciate it if you could send me a phone number where we can contact you.

    It will be a pleasure for us to recover your confidence and make your next visit perfect.

    Best regards

    HDAJU, Asistente de Gerencia General at Hacienda Jurica, responded to this review

  • Would recommend

    by Maps16063601487 on 2019-02-16 07:29 am

    Went for a business trip. Excellent facilities, idealic grounds and facilities. Genuine staff that looked after your needs. Thoroughly enjoyed the place and wouldn't hesitate to come back. From check in staff to bar staff all were excellent

    Owner Response
    Dear Maps16063601487,

    Thank you for your review of your recent stay with us. It is an honor to know that we fulfill your expectations, enjoying our facilities and above all our service provided by our team.

    We hope to receive it in the near future.

    Best regards.

    HDAJU, General Manager Assistant at Hacienda Jurica, responded to this review

  • Lovely Hacienda

    by DayTrip44385145741 on 2019-01-19 02:35 pm

    Lovely Hacienda with lots of amenities! The rooms were very comfy, clean and spacious. The staff were super attentive and very nice. I really enjoyed the food, especially the Mexican, it was very fresh. Superb experience!

    Owner Response
    Dear DayTrip44385145741,

    Thank you for your review of your recent stay with us. It is an honor to know that we fulfill your expectations, enjoying our facilities and above all our service provided by our team.

    We hope to receive it in the near future.

    Best regards.

    SeleenePerez, General Manager Assistant at Hacienda Jurica, responded to this review

  • Great place to stay in Queretaro suburbs

    by ridelacruz on 2019-01-02 08:59 am

    This is a beautiful, clean hotel with great food and very attentive personnel. The location is great although is not close to Queretaro city center - it's about a 20 minute drive. The place itself is a beautiful former Hacienda with a lot of antiques around and very interesting works of art, a nice chunk of green space with things to do and a nice looking pool. Rooms are comfortable and clean, maybe a little bit outdated, specially the bathroom. Food is great - we only try the buffet for breakfast on Sunday and we were really pleases with the variety of food and with the made at the spot options. The crew in the hotel is typically Mexican: all nice and attentive, no complains there at all.

    Owner Response
    Dear ridelacruz,

    Thanks for your opinion. We are pleased to know that I enjoy our facilities, services and recommendations. We hope you enjoy the best moments on your next trip to the City of Queretaro.

    Best regards,

    SeleenePerez, Asistente de Gerencia General at Hacienda Jurica, responded to this review


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