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Hilton Edinburgh Carlton


    Hilton Edinburgh Carlton
 in Edinburgh
    Hilton Edinburgh Carlton
 in Edinburgh

Reviews

TripAdvisor Traveler Rating:
1537 Reviews
Latest TripAdvisor Reviews

  • Great hotel in a terrific location

    by kathykoons1 on 2019-08-23 08:51 pm

    We stayed at this hotel as part of a tour group. We couldn't have done better, if we had picked it ourselves. It is just about a half block off the Royal Mile itself and really convenient to everything on it. The area feels safe, too.
    Our room was comfortable and clean. I do recommend that you ask for a room at the back of the hotel. We had a really nice view of the Firth of Forth and sunsets. Be aware that that is actually east and the sunrise is intense and early in summer. So, be sure your curtains are closed. We pushed a chair up against the one end of the curtains to help with this.
    When you go down to breakfast, they seat you. The only problem is that if it is crowded, you may wind up in an armchair at a sort of coffee table in the bar area. Then, it's a bit of a walk to the buffet and you need to leave someone at your table to indicate it is occupied. The breakfast buffet is quite good, with many choices.

  • Upscale hotel in the heart of Edinburgh (Royal Mile)

    by MU1508 on 2019-08-20 07:03 am

    I was spending a couple of nights with my family in Edinburgh, the second of which was supposed to be spent at the Hilton Carlton.
    On the day before the check-in, while walking down the Royal mile, I entered Hilton and requested them for an early check-in next day as I would be shifting from another hotel. The staff at the reception responded really well and took a note of my request.
    The next day, we did reach the hotel early and to our delight our room was ready. Despite the busy season, the hotel ensured our comfort even though they were not obliged to check us in earlier.
    In terms of look and feel, this was the best hotel we stayed in during our trip to the UK. The biggest plus is that it is situated where the action is, Royal Mile. It can't get better. The family room was big and comfortable. The breakfast was awesome, and there was enough space to accommodate a large number of people in the dining area adjacent to the main dining area. Would I come back and stay here? Of course I will and would highly recommend to everyone.

    Owner Response
    Dear MU1508

    Many thanks for your lovely review.

    I'm delighted to hear the team were able to check you in early, we certainly try and do as much as we can to honour all requests and I am grateful for you recognising that we were able to do so.

    Thank you also for your comments about breakfast and the comfort of your room, they are much appreciated.

    We look forward to welcoming you back again in the future.

    Kind regards

    Stephen Williams
    General Manager

    GM_EDICA1, General Manager at Hilton Edinburgh Carlton, responded to this review

  • Fabulous Hotel

    by reginaaxenroth on 2019-08-19 08:53 am

    Located right in the center of the City of Edinburgh within walking distance of the Royal Mile and the Edinburgh Castle during the Fringe Festival! Luxurious and the free breakfasts were fabulous! The rooms were comfortable and there was air conditioning.

    Owner Response
    Dear reginaaxenroth

    Many thanks for your review.

    I'm delighted to hear that you enjoyed your stay and I hope you also enjoyed the Fringe.

    Kind regards

    Stephen Williams
    General Manager

    GM_EDICA1, General Manager at Hilton Edinburgh Carlton, responded to this review

  • Short trip to Edinburgh

    by 815andrewh on 2019-08-18 03:45 pm

    We travelled to Edinburgh to scatter my father in law's ashes, and stayed 2 nights at the hotel. On arrival they asked the purpose of our visit and when we explained we were given an upgrade to a suite, they also sent a nice card to the room, both lovely gestures. This is a great hotel in a great location and would recommend to anyone who wants to be centrally located in a comfortable modern hotel - review not based on the upgrade ;-) Close to the train station and also Princes St and the Castle. No Harry Potter tours pass the entrance.....
    Also discovered Caorunn Gin on our visit!!!

    Owner Response
    Dear 815andrewh

    Thank you for posting your review.

    I'm very pleased to hear the team were able to ensure you had a comfortable stay.

    And Caorunn is definitely an excellent discovery!

    I hope we can welcome you back again in the future.

    Kind regards

    Stephen Williams
    General Manager

    GM_EDICA1, General Manager at Hilton Edinburgh Carlton, responded to this review

  • Excelllent location and staff.

    by paulkU4224LW on 2019-08-18 01:45 pm

    Spent 7 nights at this hotel and were very satisfied. Did not realize that we had booked a room at the height of the Festival season, especially the Fringe Festival. Even with the hotel being sold out, we still received excellent service and had a great stay.

    Owner Response
    Dear paullkU

    Many thanks for your review.

    Thank you for your comments about the excellent service you received - they are much appreciated.

    I hope you found the Fringe to be a pleasant surprise!

    Kind regards

    Stephen Williams
    General Manager

    GM_EDICA1, General Manager at Hilton Edinburgh Carlton, responded to this review


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