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Hilton Paris Opera


    Hilton Paris Opera
 in Paris
    Hilton Paris Opera
 in Paris

Reviews

TripAdvisor Traveler Rating:
2629 Reviews
Latest TripAdvisor Reviews

  • Beautiful Hotel

    by HulaMinnie on 2019-11-09 08:43 am

    This was our third visit to this hotel in the last few years -- we keep coming back to it because it's perfect for us. Right next to Gare St. Lazare and the metro there, it's a very short walk to major shopping such as Galleries Lafayette and many other places. The rooms are very clean, the staff is especially friendly and helpful. The Executive Lounge is nice and breakfast is always plentiful. This will always be our go-to hotel in Paris.

    Owner Response
    Dear HulaMinnie,

    We would like to thank you for leaving such a lovely review further to your recent experience at the Hilton Paris Opera.

    We are so pleased to hear that you enjoyed yet again another stay with us and please note your kind words will be shared with our entire team!

    It is with feedback such as yours that motivate us to continuously offer the utmost service and experience to our guests.

    We are looking forward to welcoming you back in the near future and wish you a most wonderful day!

    Warmest regards,

    Elena Bonnefoi
    Guest Relations Department

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review

  • Good Option in Paris

    by CJButterfield on 2019-11-09 01:56 am

    The hotel is stunning. The service is first rate and everyone is very helpful. My room was a bit small but very comfortable, clean and well appointed.

    The added breakfast at EUR25 to EUR35 is high for what you get. This is one area of the hotel where the service wasn't great, the selections ran out frequently, and it was hard to get assistance. I would pass on this in the future and run across the street where there are several coffee shop takeaway options if you want something quick. My experience was there wasn't much more offered at the hotel breakfast at a much higher price.

    Owner Response
    Dear CJButterfield,

    Thank you very much for taking the time to leave a review further to your recent stay at the Hilton Paris Opera.

    We are delighted you enjoyed your overall stay, however, would like to sincerely apologize for the disappointed you had with our breakfast service.

    Please be assured your comments will be shared with our Food & Beverage Team as we are continuously looking for ways to improve our quality of service.

    We would be honored to have the opportunity to welcome you back in the near future and wish you a lovely day.

    Warmest regards,

    Elena Bonnefoi
    Guest Relations Department

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review

  • Couple visit

    by ealarsmich on 2019-11-08 01:20 pm

    This hotel was great. Location is fantastic with lots of shopping, short walks, subway and train station. The staff was great including the concierges, beautiful lounge bar area. Room was great. We will stay here again

    Owner Response
    Dear ealarsmich,

    Thank you very much for taking the time to write such a lovely review further to your recent stay at the Hilton Paris Opera.

    We are pleased you have enjoyed your experience with us and that our location was convenient for you.

    Please be assured your kind words will be shared with our entire Team as feedback such as this motivate us to continuously provide the best quality of service and experience to our guests.

    We would be honored to have the opportunity to welcome you back in the near future and wish you a wonderful day!

    Warmest regards,

    H?lo?se Herbin
    Duty Manager

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review

  • Central and comfortable

    by Liquid_Swordsman on 2019-11-07 11:31 am

    Nice hotel, the staff is very courteous and friendly. The rooms are a bit on the small side for American standards, we did feel a little cramped in there. The hotel is next door to Gare St. Lazare, which is extremely convenient for traveling around Paris. The area is nice, there's plenty of places to eat and shop. Overall a nice experience.

    Owner Response
    Dear Liquid_Swordsman,

    Thank you for writing a review further to your recent stay at the Hilton Paris Opera.

    We are sorry to hear that our guest rooms did not meet your expectations, however, we are delighted that you enjoyed your experience at our hotel.

    We would be honored to welcome you back soon to the City of Light and wish you a most wonderful day!

    Warmest regards,

    H?lo?se Herbin
    Duty Manager

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review

  • Hilton Opera Paris

    by annette123452015 on 2019-11-06 09:42 am

    We stayed for a weekend at the Hilton Opera Hotel Paris - the staff were great - our room was rather small and had a few electrical problems but the staff immediately moved us to a larger room without question. This made our stay very enjoyable.

    Owner Response
    Dear annette123452015,

    Thank you very much for having taken the time to review your recent stay at the Hilton Paris Opera.

    While we would like to apologize for the technical issue you had to endure upon arrival, we are very pleased to read that our team has been very reactive and that you enjoyed the remainder of your stay!

    We sincerely hope to have the pleasure of welcoming you back in the near future!

    H?lo?se Herbin
    Duty Manager

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review


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