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Hilton Paris Opera


    Hilton Paris Opera
 in Paris
    Hilton Paris Opera
 in Paris

Reviews

TripAdvisor Traveler Rating:
2738 Reviews
Latest TripAdvisor Reviews

  • Nice hotel but too expensive for what you get

    by MilicaStela on 2020-03-24 01:21 pm

    We stayed at this hotel for two nights in the beginning of March and there were several things that I would like mention.

    Firstly good sides.
    Location - is really good close to many sights like Opera, Madlen, Vendome even Louvre is on walking distance if the weather is nice.
    Food and bars - again walking distance from the hotel there are so many good restaurants, bars, bakeries that it is really convinient.
    Shopping - everyrhing is there big Lafayette and Pritemts are 3 minutes away while Rue St.Honore, Rue Rivoli and Vendome are between 10 to 15 minutes walk.
    Breakfast - it is nice variety and something for everyones taste. For me what is missing is more fresh vegetables. Also if you want fresy made organge juice you need to say it at the moment you enter in the restaurant since you will probably wait for too long and be full by the time it arrives (like we did).

    Bed sides
    Hotel is generally old. Bar in the loby is nice as well as bathrooms in the lobby that look like they have been renovated. However rooms are not that nice windows are old and room doors are old. Halls are very narrow and isolation is not good so you can hear everybody passing in the halls. Bathrooms in the room are nice and they were renovated recently or so it seems.
    Our room was looking to some "yard" where actually this was some machine or something that was making a lot of noise so we could not open the window.
    Heating in the rooms is also very loud since all these systems are old.
    Flowers on the tables in the area where breakfast is served are plastic and this maybe from further away looks nice but when it is just next to your plate it is not so nice.
    Lastly, check in time is 4 pm and not minute earlier and check out time is 10 am. If you want to check in earlier you need to pay 60 euros (this applies to platinum and gold honors members as well) in my opinon this is very late for check in and they shall consider moving it to 1pm.

  • Hotel Opera Hilton Paris , France

    by debbiedebf on 2020-03-18 02:20 pm

    Excellent service, friendly, pleasant atmosphere .Easy access to tourist sites. Shopping plaza within walking distance. Public transportation within walking distance. Hotel staff very accommodating. Overall pleasurable experience.

  • Rude!

    by J896OFthomast on 2020-03-16 01:38 pm

    Over Priced - Poor Service, Now I get Spam Call after Spam Call from hilton. Why would you want some one calling and calling! What a way to Thank customers for taying in the Over Priced Rude Hotel. Try to get off thier Call List. Good Luck.

    Owner Response
    Good afternoon,
    First of all thank you for your message. We are really sorry to hear that you had an unpleasant experience in our hotel. Be assured that guest satisfaction matters a lot to us. We are continuously working on our quality of service. About our database, your name will be remove on simple request. Thank you for your understanding. Best regards

    hiltonparisopera, Marketing Manager at Hilton Paris Opera, responded to this review

  • Good, but could be better

    by james040 on 2020-03-12 07:43 am

    Firstly I would like to say that I think the location could not be better and all the staff were exceptionally friendly and helpful. All the public areas were very nice, where the hotel starts to fail is when you get to your bedroom.
    They are starting to get a little tired and would benefit from redecoration, a little bit of a let down after the lovely public areas.
    I also was a bit disappointed in the executive club lounge, only wine and beer were offered, most Hilton's that I have stayed in offer spirits in the evening. The food was also somewhat lacking considering this is the capital of the leading food country in the world. Garlic sausages in the evening.....come on Hilton you can do better.

    Owner Response
    Dear james040,

    We would like to thank you for leaving us a review further to your recent experience with us.

    Your kind words and detailed comments are definitely a motivation but also a landmark to us. We obviously will be carefully considering the points raised and thank you for feedback. Such comments are what allows us to always strive for the best possible service.

    We hope to have the pleasure to see you back in the nearest future and upon this occasion go beyond your expectation as a real Hilton experience.

    Wishing you a lovely day,

    Kind regards,

    Ana?lle Schutz
    Duty Manager

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review

  • Convenient location

    by Andre G on 2020-03-10 10:40 am

    Great location. Convenient and central to major and non-tourist Paris locations. Big hotel, but service very friendly and welcoming. Cocierges very honest and helpful, even before arrival. Spacious room.

    Owner Response
    Dear Mr. Andre,

    Thank you once again for your lovely review further to your recent experience at the Hilton Paris Opera.

    It's a pleasure for us to know that you could enjoy your stay among as, especially our convenient location and services of quality.

    Please be assured that we will share your kind words with our team as this kind of feedback is always a source of motivation and pride for us.

    We all hope to have the pleasure to welcome you back in the nearest future.

    Wishing you a beautiful day!

    With my warmest regards,
    Olivia Negura
    Guest Relations Department

    hiltonparisopera, Guest Relations Manager at Hilton Paris Opera, responded to this review


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