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Hotel Schweizerhof Luzern


    Hotel Schweizerhof Luzern
 in Lucerne

Reviews

TripAdvisor Traveler Rating:
805 Reviews
Latest TripAdvisor Reviews

  • Truly 5*

    by moonbather on 2019-03-16 05:18 pm

    This hotel is beautiful. Great location, so easy to access great restaurants and transport links. Fantastic staff. Room was so luxurious and breakfast was amazing. Overall a truly 5* experience I would not hesitate to recommend

  • Lunch with friends at a great place

    by dieterpdr on 2019-03-14 10:45 am

    Friends from Texas visited me and I gave them a tour through Lucerne. As a standard of my family lunch has to be in the Schweizerhof Pavillon. It was again a delight and my friends enjoyed it.
    The lunch menu is very affordable, the quality and presentation top, the service friendly, attentive and helpful. Without having said a word they had noticed who is a German and an English speaker and handed out the menus accordingly!
    We had the lunch special with veal and a combination with fish. It was delicious and yummy. They were fully booked but you didn't notice it as everything went perfect.
    That's the place to have lunch in Lucerne even with kids. Kids love their fries.

  • The most amazing hotel I have ever stayed in

    by askjan on 2019-03-13 011:11 pm

    Wow, wow, wow!!! From the minute you see the hotel as you walk over the bridge from the station you just know that you are in for a treat. You step into reception and immediately your cases are in your room whilst the reception staff clue you up on your stay. Then to your room in a lift with a seat!!!
    Each room is themed around a famous person who has stayed in that particular room.. memorabilia and a full book of celebrity guests (very cleverly presented) open at your celebrities page with details being played on your TV. Complimentary water, fruit, candies fruit and lovely little muffins in a tin with their own very special story. The room is beautiful with amazing views over the lake and snow capped mountains.
    We are here for a 4 night stay and I am sat having a coffee overlooking the lake... it's expensive so you would expect a certain level of luxury.... and here... you get it.
    I always try to make my reviews fair and a true reflection of my stay/experience. I haven't even waited until I am home before writing this one!!
    Well worth a visit. I would highly recommend but bring plenty of money.

    Owner Response
    Dear Askjan

    I would like to thank you for staying at the Hotel Schweizerhof Luzern and for your wonderful review.
    Me and my team are more than happy to read that you enjoyed your stay so much and that we could convince you from your arrival until your departure. As you mentioned, we have 101 story-telling rooms where you find a story from a person who once visited our hotel and had a special experience with us - and now you are also part of our Hotel story! We love to read that you appreciated all our little amenities and made your stay memorable! I will definitely forward all your compliments to our employees - they will be very happy to hear them!
    Hopefully we can welcome you soon again at the Hotel Schweizerhof Luzern.

    Best regards
    Clemens Hunziker, General Manager

    HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

  • Outstanding

    by James P on 2019-03-10 010:13 pm

    Stayed three days in Luzern at Hotel Schweizerhof. Great location in the heart of the city right on the lake. Fantastic service, great meals and extremely helpful staff. Our view out the window of our room was spectacular of the lake, mountains and surrounding area. We will return to stay here again. Outstanding and highly recommended.

    Owner Response
    Dear James P

    Many thanks for staying with us at the Hotel Schweizerhof Luzern and for having taken the time to write a review.

    We are happy to read that you enjoyed your stay with us and are looking forward to welcoming you soon back with us. Be sure to book directly to profit from the best rates.

    Best regards
    Clemens Hunziker & Hotel Schweizerhof Luzern team

    HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

  • Excellence from start to finish

    by janLincolnshire on 2019-03-05 10:02 am

    Booked with ease, directly with the hotel, and emailed further requests which were quickly responded to. Upon arrival, we received a warm welcome from the front desk. Our bags were instantly taken away and deposited in our room. Upon being taken to our room we realised we had been given a complimentary upgrade to a lifestyle junior suite. WOW! A beautiful spacious room, overlooking Lake Lucerne with every comfort you could wish for. Just gorgeous. A bottle of prosecco on ice plus a birthday cake was awaiting us. I had informed bookings, that our visit was to celebrate my husband's 'special' birthday. We truly appreciated the trouble the hotel had gone to. This is a brilliant hotel, that cares about its guests. Breakfast was a feast, with a huge selection of everything to set you up for the day. Although not planned, we dined in the Pavillion restaurant twice and were very impressed with the food in both quality & presentation, the service and attention to detail. Cocktails in the bar were very nice, and the atmosphere good. Housekeeping looked after us very well. Including a great turn-down service during which fresh towels may be replenished and coffee capsules topped up etc. Even bottles of water and gifts of chocolate were given to us at checkout, for our journey. Such a top class hotel - we have nothing negative to say at all. Thank you everyone for helping to make my husband's birthday so special! Highly recommended - this must be the very best hotel at Lake Lucerne!

    Owner Response
    Dear janLincolnshire


    Thank you for writing such a beautiful review on TripAdvisor after your recent stay with us here at the Hotel Schweizerhof Luzern!
    I am very pleased to hear that you enjoyed your time in our hotel so much from the beginning until the end!
    Even happier makes me the fact that we could make your husband's birthday so special - we hope that he will never forget his birthday in our hotel!

    You have mentioned the free upgrade: As you have booked directly with us, we always try to offer the guests a free upgrade as a special thanks for booking directly.

    I hope you remember us on your next birthday and return someday back to us - it would be a pleasure to welcome you again!

    Best regards

    Clemens Hunziker
    General Manager

    HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review


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Austria 08000706176
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