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Kempinski Grand Hotel des Bains St. Moritz


    Kempinski Grand Hotel des Bains St. Moritz
 in St. Moritz
    Kempinski Grand Hotel des Bains St. Moritz
 in St. Moritz

Reviews

TripAdvisor Traveler Rating:
1004 Reviews
Latest TripAdvisor Reviews

  • Real Swiss Luxury Experience

    by jpandcrew on 2020-03-19 01:24 pm

    We loved this hotel! Classy, unique and the best service oriented we've ever stayed in and we travel a lot in the US. First of all the room is very nice , and... classy. They give you slippers and bathrobe, room was good size, no air conditioning in Switzerland; so we slept with windows open and no bugs!
    Pool and spa area are fabulous and could have spent a day there.
    My husband got to know the bartenders and they were very friendly and helpful for good wine when I joined him.
    Nice dining room was unbelievable masterpiece, one of a kind meals. We are foodies and adventurous and enjoyed the chefs specials. Also very slow when we ate there as it was September and not busy.
    Can walk everywhere and close to shops, hikes and chairlift.
    Would splurge and stay here again if we ever come to Switzerland again.

    Owner Response
    Dear jpandcrew,

    Thank you very much for your kind and positive feedback which is highly appreciated.

    We are glad to read that you could enjoy a perfect holiday with us.

    We are looking forward to welcoming you back soon to our property in St. Moritz.

    Best personal regards,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, General Manager at Grand Hotel des Bains Kempinski, responded to this review

  • As good as it can get

    by mareluka on 2020-02-27 11:22 am

    We spent our first winter vacation here, we have only been here in summer before. Everything first class, concierge, room service, breakfast.... and the restaurant Enoteca- we booked another day in hotel just because of very good experience at the restaurant. We will definitely come back ( to hotel and to the restaurant:)).
    Thanks to Nace, Doroteja, Rok and all other, this really was a vacation.

    Owner Response
    Dear lumlmar,

    Thank you very much for your kind feedback which is highly appreciated.

    We are glad to read that you could enjoy your recent stay to the utmost of your satisfaction.

    We are looking forward to welcoming you back soon to our property in St. Moritz.

    Best regards,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, Manager at Grand Hotel des Bains Kempinski, responded to this review

  • Excellent Concierge Service

    by CheeKengBryanL on 2020-02-25 03:34 pm

    Would like to compliment Kristijan and his colleagues for really helping us during our trip to St Moritz. We had accidentally booked the wrong train tickets to Z?rich but Kristijan and his colleagues got them changed at the station with only a nominal charge and also arrange shuttle service on the actual day.

    A really fuss free and helpful experience !

    Owner Response
    Dear CheeKengBryanL,

    Thank you very much for your kind feedback which is highly appreciated.

    We are glad to read that you could enjoy an excellent service and could spend a pleasant time with us.

    We look forward to welcoming you back soon to our property.

    Best regards from St. Moritz,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, Manager at Grand Hotel des Bains Kempinski, responded to this review

  • Perfect holiday getaway

    by Nadine H on 2020-02-24 09:17 pm

    We just spent a week at the hotel and was very impressed. What made it special is the staff. From the check in to the housekeeping, F&B restaurants and Spa, I can not fault how efficient and nice the people are. The breakfast is almost too good. We liked to go skiing early everyday but once I entered the breakfast hall, I did not want to leave. The ski shop always had our equipment ready a few minutes after we walked into the shop. They even had my skis serviced one night for me as I requested. After skiing it was off to the Spa then to the bar for a cocktail from Tim the barman. Dinner in The Ca D'Oro's food was amazing the service very Italian, you have to like that style but we enjoyed it. I can recommend to pay the extra price for the tower suites. We had lots of space, a beautiful view and love the cosy top floor to read a book. Thank you to all for a fantastic holiday.

    Owner Response
    Dear Nadine H,

    Thank you very much for your kind and positive feedback which is highly appreciated.

    We are glad to read that you could enjoy a perfect holiday with us.

    We are looking forward to welcoming you back soon to our property in St. Moritz.

    Best personal regards,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, Manager at Grand Hotel des Bains Kempinski, responded to this review

  • A Grande Dame with a bit of an edge

    by nutbank on 2020-02-24 01:12 pm

    I came to stay for a few days to do the Cresta Run.

    The Michelin starred restaurant was brilliant.

    Breakfast was excellent too

    Great bar - quiet with a duo who perform classic ballads and "pop" songs - a bit old fashioned but that seems appropriate in this place

    Super efficient ski room and rentals - try the Zai skis - best in the world

    Super Egyptian linen on the beds

    No AC but there are windows and balconies - and fresh air always tops AC for me

    Rooms are a bit dated - but super clean and everything feels like its new even if dated

    Gracious staff and a great location for the ski lift

    Not a 20/20 but few places are - I'd say a 17

    Owner Response
    Dear nutbank,

    Thank you very much for having taken your precious time to share your experiences.

    Your honest and constructive feedback is highly appreciated.

    We are looking forward to welcoming you back soon to our property in St. Moritz.

    Best personal regards,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, Manager at Grand Hotel des Bains Kempinski, responded to this review


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