Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Kempinski Grand Hotel des Bains St. Moritz


    Kempinski Grand Hotel des Bains St. Moritz
 in St. Moritz
    Kempinski Grand Hotel des Bains St. Moritz
 in St. Moritz

Reviews

TripAdvisor Traveler Rating:
949 Reviews
Latest TripAdvisor Reviews

  • Wonderful hotel in St Moritz

    by chris2pherwong on 2019-04-17 02:12 am

    This has to be one of my favourite Kempinski hotels. The building itself is absolutely beautiful and the rooms with balconies that overlook the mountains and steeple are so lovely. Service all across the board is top notch and is the one thing I will always remember. Breakfast was plentiful and the free shuttle to the village was an excellent touch. A home away from home!

    Owner Response
    Dear chris2pherwong,
    thank you for taking the time to review Grand Hotel des Bains Kempinski. We highly appreciate your feedback and would be delighted to welcome you back in St. Moritz this summer.
    Best regards,
    Konstantin Zeuke
    General Manager

    ReservationsSMV G, General Manager at Grand Hotel des Bains Kempinski, responded to this review

  • Wedding

    by Palistingirl on 2019-04-13 08:06 am

    We had a wedding event in another Hotel but we resided at The Kempinski in St Moritz. It was one of the most beautiful stays with great staff and the General Manager always among the guests. Thank you for a great service and food

    Owner Response
    Dear Palistingirl,

    thank you for choosing Grand Hotel des Bains Kempinski and for taking the time to review our hotel. We appreciate your positive feedback and hope to welcome you back in St. Moritz soon.

    Best regards,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, General Manager at Grand Hotel des Bains Kempinski, responded to this review

  • Brilliant place to stay and enjoy by nature of snowy mountains!

    by Pete0629 on 2019-04-05 12:05 am

    We have had a company winter weekend to spend in this hotel. High standard at all is obvious! Rooms are clean and full of all necessary staff inside. Hotel staff been nice and kind. Breakfast been served at Grand restaurant Les Saisons. Beautiful place!
    Happened so that after departure I found that forgot some valuables in safe - have contacted reception by phone and explained situation. Within an hour they have called me back and informed that my items been found and will be send to me (already received them). I've been so happy! Thanks to so professional staff of the hotel! 5 stars are well deserved - well done and all the Best!

    Owner Response
    Dear Pete0629,
    thank you for taking the time to review our hotel and your highly appreciated feedback. We are delighted to see how much you enjoyed your stay at Grand Hotel des Bains Kempinski, should travel plans lead you back to St. Moritz, we would be more than happy to welcome you back.

    Best regards,
    Konstantin Zeuke
    General Manager

    ReservationsSMV G, General Manager at Grand Hotel des Bains Kempinski, responded to this review

  • Exceptional Service

    by Christopher W on 2019-04-02 04:40 am

    Stayed here for 2 nights over the weekend and was so glad I did. The thing that sets this hotel apart from others is the exceptional level of service across the board. I emailed various departments (reception, concierge, spa) prior to arrival and all of them responded promptly and helpfully. When we arrived, check in was speedy and efficient, as was check out. Baggage assistance was exactly as you want it. The staff really made us feel valued and important, and it is a testatment to the GM Konstantin that the level of training is so immaculate. Breakfast was good with a nice variety both at the buffet and the ala carte (included in the price). The wait staff were efficient and friendly and the vibe they gave was just so great. Our room was spacious with a nice balcony and view of the mountains and I appreciated the separate WC with an additional sink. Having stayed at other Kempinski hotels, this is definitely my favourite so far thanks to the exceptional service.

    Owner Response
    Dear Christopher W,
    thank you for sparing your valuable time to share your feedback about our service and hotel facilities. We are delighted to see how much you enjoyed your stay with us and we will share your comments with our team. Should travel plans lead you back to St. Moritz, we would be more than happy to welcome you back as at Grand Hotel des Bains Kempinski.

    Best regards,
    Konstantin Zeuke
    General Manager

    ReservationsSMV G, General Manager at Grand Hotel des Bains Kempinski, responded to this review

  • sporty restful hotel

    by Raphipf on 2019-03-26 11:04 am

    After a mix-up with our reservation we were lucky to be upgraded a.large comfortable room with a coffee machine in the room and well appointed bedroom and bathroom. Beautiful mountain view. excellent pool and spa to relax after skiing. Close to cablecar or bus to slopes, and ski to hotel from Corvatsch. Nice, lively bar but not too noisy.

    Owner Response
    Dear Raphipf,

    Thank you very much for your kind feedback and for your outstanding rating.

    We are glad to read that you could enjoy your recent stay with us.

    We are looking forward to welcoming you back - maybe in the upcoming winter season - to our property in St. Moritz.

    With the sunniest regards,

    Konstantin Zeuke
    General Manager

    ReservationsSMV G, Geschäftsführer at Grand Hotel des Bains Kempinski, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.