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Kempinski Hotel Cathedral Square


    Kempinski Hotel Cathedral Square
 in Vilnius
    Kempinski Hotel Cathedral Square
 in Vilnius

Reviews

TripAdvisor Traveler Rating:
904 Reviews
Latest TripAdvisor Reviews

  • DONT THINK TOO MUCH- INVEST ON YOUR HOLIDAY/BUSINESS TRIP- BOOK THIS HOTEL!!

    by saad587 on 2019-03-21 02:30 pm

    First of all i would totally disagree with the last review posted. I am currently staying at the hotel and will check out tomorrow and i find everything especially the good to be of the highest quality. I am a very picky eater and complain alot if the food is not good. They have not given me an opportunity to complain!

    Owner Response
    Dear Esteemed Guest,

    On the behalf of the entire team at the Grand Hotel Kempinski Vilnius we would like to sincerely thank you for leaving such a faultless review on TripAdvisor. We are extremely grateful to learn that your stay with us has met your high expectations and you had very much enjoyed your stay.
    Your sincere comment was very well received by the team.
    Once you are back in Vilnius, Kempinski Vilnius team will be delight to welcome you back.

    Yours Sincerely,
    Kai Schukowski
    General Manager

    GrandKempinskiVNO, General Manager at Grand Hotel Kempinski Vilnius, responded to this review

  • Nice atmosphere, massive shame about the afternoon tea - don't recommend at all!

    by Emma D on 2019-03-17 06:41 am

    Great ambiance, piano playing and a nice comfortable area near the fireplace.

    Very, very poor afternoon tea - cakes were awful, service was really slow and inattentive.

    Really nothing like the photos on the hotel website - quite a case of false advertising (see pic).

    Owner Response
    Dear Esteemed Emma,

    Thank you very much for visiting the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us.
    We are extremely grateful to learn that you have enjoyed live piano and a comfortable area next to the fireplace. However, we are sorry to read that the afternoon tea ceremony did not meet your expectations. We will do our best to organize one of your greatest experience according to your needs on the next time you are visiting us in Vilnius.
    We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon.

    Yours Sincerely,
    Kai Schukowski
    General Manager

    GrandKempinskiVNO, General Manager at Grand Hotel Kempinski Vilnius, responded to this review

  • THE BEST HOTEL IN VILNIUS

    by bratosiewicz on 2019-03-12 011:20 pm

    The absolutely best hotel in Vilnius. The beds are SO soft and the breakfasts are SO good. Staying here everytime we visit Vilnius, top notch choice for the capital city. Perfect location, perfect staff, perfection at best - Kempinski's flawless standard as always. Love it.

    Owner Response
    Dear Esteemed Bratosiewicz,

    On behalf of the entire team at Grand Hotel Kempinski Vilnius, we would like to sincerely thank you for leaving such a kind and positive review on TripAdvisor.

    We are extremely grateful to learn that your stay with has met your high expectations and you had very much enjoyed all the facilities you had a chance to experience including professional and helpful service, comfortable beds and delightful breakfast.

    Once you are back in Vilnius, Kempinski Vilnius team will be delighted to welcome you back.

    Your Sincerely,
    Kai Schukowski
    General Manager

    GrandKempinskiVNO, General Manager at Grand Hotel Kempinski Vilnius, responded to this review

  • Amazing hotel with amazing staff members!

    by brigitadavidonyte on 2019-03-12 01:49 am

    Ideal location for business as well as holiday breaks. Rooms are in exceptionally good standard - would recommend upgrading with a view of the Cathedral. All you need, you will get there with outstanding service and attention to detail.

    Owner Response
    Dear Esteemed Brigita Davidonyte,

    Thank you very much for staying at Grand Hotel Kempinski Vilnius and for taking the time to share your experience on TripAdvisor.
    It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are happy to learn our spectacular location, delightful rooms and the outstanding service were able to exceed your expectations.
    We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon.

    Yours Sincerely,
    Kai Schukowski
    General Manager

    GrandKempinskiVNO, General Manager at Grand Hotel Kempinski Vilnius, responded to this review

  • 36hrs in Vilnius......

    by 80MarkK on 2019-03-04 10:35 am


    What a superb hotel, just a shame we was only there for just over 24hrs!
    Superb central location in the Old Town, the staff were incredible, amazing room with a view over the square, one of the best energising massages we have ever experienced in their beautiful spa.
    Awesome breakfast too.
    Loved the special touches for my friends 40th birthday, upgraded room, cake, balloons and a bottle of bubbly....hope to return very soon!

    Owner Response
    Dear Esteemed Guest,

    Thank you very much for staying at Grand Hotel Kempinski Vilnius and for taking the time to share your experience on TripAdvisor.
    It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are happy to learn our spectacular location, amazing view over the square and our special touches over your stay were able to exceed your expectations.
    We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon.

    Yours Sincerely,
    Kai Schukowski
    General Manager

    GrandKempinskiVNO, General Manager at Grand Hotel Kempinski Vilnius, responded to this review


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International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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