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Kempinski Palace Portorož


    Kempinski Palace Portorož
 in Portoroz
    Kempinski Palace Portorož
 in Portoroz

Reviews

TripAdvisor Traveler Rating:
1436 Reviews
Latest TripAdvisor Reviews

  • World Top Class. I should go back, soon.

    by Shay_Jan on 2019-11-08 07:02 am

    At the check-in to this hotel I did something that I did not do before: I let them park my car and bring it back to me when I needed it. The bell boys are very quick and courteous. The view from the room is magnificent. The whole vacation in Portoroz was dreamy, but the hotel was something else. The location is right by the sea, the restaurants are amazing, staff very helpful. One of the best destinations ever. If they could hear me I would clap hands to the staff of this fine establishment. Go and be amazed (like I was).

    Owner Response
    Dear Shay_Jan,

    thank you for reviewing our hotel.

    We are happy to see that you enjoyed our hotel and it is great to read that you liked the location. We all are extremely thankful you enjoyed our hotel and to read such positive comments.

    Looking forward to welcoming you to our hotel again in the future.

    Kind regards,

    Kai Behrens

    General Manager

    KIPOW, General Manager at Kempinski Palace Portoroz, responded to this review

  • Our second visit here, which speaks volumes ! and we ware busy planning our third

    by aandj7 on 2019-10-28 07:44 am

    My wife and I do not often return to the same hotel - lots of lovely places to see in the world and all that !! - but we made it a priority to return to Kempinski Palace this year. We were in no way disappointed and had a superb week here.
    The location and "Kempinski Quality" are standout, from the lovely palace ballroom for breakfast, great pool area and superb restaurants - espcially Restaurant Sophia - to the rooms which are well appointed and very comfortable. (We recommend the garden view if you want it a little quieter). What makes it ever so speacial is the quality of the staff and their care for you to have a GREAT stay and attendtion to detail.
    We will be returning again in 2020!

    Owner Response
    Dear Aandj7,

    Thank you for posting your comment. We were very happy to read your positive review and are glad that we could contribute to making your stay at Kempinski Palace Portoro? a memorable experience.

    Glad to read you enjoyed our restaurant Sofia our beautiful ballroom. We strive to achieve such ideal stay and vacation for all our guest on daily basis.

    Thank you once again for your thoughtful feedback and we are looking forward to hosting you again at our wonderful property.

    Yours sincerely,

    Kai Behrens

    General Manager

    KIPOW, General Manager at Kempinski Palace Portoroz, responded to this review

  • Great hotel and location

    by stevepA3741HQ on 2019-10-25 09:15 am

    Spent 5 great nights at this hotel. The location was fantastic and great breakfast. Room was spacious and very clean. The location was central and great view on the water. Everything was walking distance.

    Owner Response
    Dear StevepA3741HQ,

    thank you for reviewing our hotel.

    We are happy to see that you enjoyed our hotel and it is great to read all the positive comments.

    Kind regards,

    Kai Behrens

    General Manager

    KIPOW, General Manager at Kempinski Palace Portoroz, responded to this review

  • VIP treatment by fabulous staff

    by itsasmallworld on 2019-10-23 11:45 am

    We just returned from our trip to Istria. Just thinking about our stay at the Kempinski Potoroz warms our heart.

    Location was perfect! Within minutes from the hotel are restaurants, cafes, shops and best of all, the beach! We loved the walkway/promenade at the water's edge.

    The staff provides world-class service. From the moment we arrived, to the moment we left, we felt special with their kind and professional care. Daniel Bizjak at the front desk was kind and helpful. He knew I was traveling with my elderly mom, so he tried to find a room that would best serve our needs during check-in. Nace Kosak at the concierge's desk provided us with a wheelchair, shuttle service to the nearby casino and restaurant reservations. He did everything with such initiative and professionalism.

    We reserved an afternoon for massages at the hotel's spa. Oton Golob and Grazia Korenic provided us with what might very well be the best messages we've ever experienced. Grazia provided extra special care for my elderly mom. Again, they displayed such professionalism, warmth and genuine kindness. We wished we had booked spa treatments for every day of our stay.

    Everyone that we encountered from the staff - bell desk, breakfast room, room service, housekeeping - were gracious and friendly.

    Breakfast was plentiful and served in an elegant room. There's a computer available for printing boarding passes. We didn't have the opportunity to eat at the hotel, but we ordered room service. They offer daily turn down service, provide daily bottled water and newspapers upon request.

    We stayed in the palace side of the hotel. Our room faced the back of the hotel (which is also the entrance) but it was a lovely view of the hillside with Italianate homes. We had a small balcony, but we didn't have time to enjoy it. There was plenty of lighting in the room. Free internet service was ok, but was sometimes slow.

    This is our third stay at a Kempinski hotel and every experience has been fabulous. We now make it a point to check if a Kempinski hotel is available in our travel destination.

    Many thanks to the entire staff for making our mother-daughter trip a remarkable experience!

    Owner Response
    Dear Mrs. Bautista,

    thank you for reviewing your stay and for these all kind and beautiful words, I want to say thank you in my name and in the name of my entire team, we always stream to achieve such excellence.

    I am also proud of our team and that they exceed your expectations, this is something we want to achieve on daily basis.

    I am extremely happy you and your mother enjoyed our hotel and am looking forward to hosting you again soon.

    Best regards,

    Kai Behrens

    General Manager

    KIPOW, General Manager at Kempinski Palace Portoroz, responded to this review

  • AMAZING

    by ducati748af on 2019-10-10 07:51 pm

    Loved this hotel in every way.
    Check in staff were so friendly and welcoming.
    Rooms are large and clean. Bed, pillows and Doona are very fresh and comfortable.
    Room is dark ( great for light sleepers )
    Gym has all you need, cardio machines and free weights.
    Breakfast is superb and in an amazing ballroom type setting. Stunning.
    Parking is pricey though.
    Location is awesome, just across the road from the boardwalk and beach.
    Highly recommend

    Owner Response
    Dear Ducati,

    Thank you for posting your comment. We were very happy to read your positive review and are glad that we could contribute to making your stay at Kempinski Palace Portoro? a memorable experience.

    Glad to read you enjoyed our gym find our hotel pleasing in every way.

    Thank you once again for your thoughtful feedback and we are looking forward to hosting you again at our wonderful property.

    Yours sincerely,

    Kai Behrens
    General Manager

    KIPOW, General Manager at Kempinski Palace Portoroz, responded to this review


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