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La Valencia Hotel


    La Valencia Hotel
 in La Jolla/San Diego
    La Valencia Hotel
 in La Jolla/San Diego

Reviews

TripAdvisor Traveler Rating:
1436 Reviews
Latest TripAdvisor Reviews

  • Amazing Hotel During Covid

    by RecentGuest20201 on 2020-06-03 12:17 am

    The hotel paid a lot of attention to cleanliness and keeping everyone comfortable and safe. The views and food were incredible, and everyone working there was so friendly. We were worried about staying at a hotel during this time, but La Valencia made the experience such a pleasure! Highly recommend!

  • Birthday trip success

    by OneTruthOneWorld on 2020-05-31 08:16 am

    La Jolla is our happy place and it was made even happier with our recent trip there to celebrate my daughter's 17th birthday, which happened to fall on Memorial Day!
    La Valencia had just reopened two days prior to our arrival, implementing strict Covid-19 safety measures, which made us feel more safe, indeed. But they really went the extra mile with customer service in ways that are really important to a traveler's vacation experience and that was in listening to our needs. Passing me in the hallway, Arturo, the General Manager, asked me a simple question, " how is everything with your room", which led to an immediate upgrade to a roomy suite. It was very helpful in social distancing, as my daughter's friends came and we could all sit six feet apart in what is now our favorite room with the best view of the property and ocean!
    Emmanuel, helped me choose the menu and setting for the birthday lunch and waited on us with excellence. The whole team, from my reservation with Terra, to Arturo, Laura, Kayla, Emmanuel, the bell staff Travis and Forrest, Nestor - greeter extraordinaire! - and Leo are angels who gave us our own " heaven on Earth" for our stay. Bravo and many thanks for helping to make my baby's birthday so memorable. You are a gem of a hotel and team and we look forward to many more visits with you. See you soon!

    Owner Response
    Dear OneTruthOneWorld,
    On behalf of our team, thank you for choosing to celebrate your daughter's 17th birthday at La Valencia Hotel. It's always a pleasure to hear when our team leaves such an impression. We appreciate you taking the time to highlight our dedicated staff, especially our team members at the front desk and in our restaurants. We look forward to your return visit.

    Annalise Dewhurst, Marketing at La Valencia Hotel, responded to this review

  • Very Disappointed

    by Jameswhw on 2020-05-26 08:54 am

    I was very excited to stay here because of the great reviews on multiple platforms, but it was a pretty terrible experience.

    Granted, they just reopened from closing due to Covid a day before, but they could've prepared much better.

    - There was an awful stench in our corner of the hotel, and the room did not smell great either.
    - When we walked in, there was a baby crib in our room.. (we don't have a child + was not requested)
    - The fridge was not functional, so they brought us buckets of ice.
    - The shower drain was extremely clogged and the water would build up. I have photos and videos of this.

    I described all these as I checked out, and they just told me they were really sorry for the inconvenience.

    I would never recommend this place.

    Owner Response
    Dear Jameswhw,

    Thank you for taking the time to review your stay at our hotel. We're honored to have welcomed you, but regret that your first stay with us did not exceed your expectations. We appreciate your feedback and have shared your comments with our team as we adjust to new state and local safety measures in response to COVID-19. We appreciate your support during these unprecedented times and hope to have the opportunity to welcome you back soon.

    Annalise Dewhurst, Marketing at La Valencia Hotel, responded to this review

  • Love the character of this hotel!

    by jlgda23 on 2020-03-31 01:20 pm

    My fiancee and I booked our wedding at La Valencia earlier this year (fingers crossed it can still happen July 5th 2020 due to COVID-19) but stayed at the hotel in early March during our trip to La Jolla to plan our wedding/get some vendor meetings in. We live in Texas and took a big leap of faith by booking the venue after seeing it only via Facetime so this was the first time we were seeing and staying at the hotel in person and it DID NOT DISAPPOINT! We loved everything about La Valencia, from the history of the hotel to its decor to the restaurants/it's food and beverage service. Everything was perfect and we could have not picked a better hotel to host our destination wedding at.

    Owner Response
    Dear jlgda23,
    We're honored you chose La Valencia Hotel to be the setting for your special day and we're especially pleased to hear that your visit did not disappoint. We appreciate your kind review and look forward to celebrating with you.

    Annalise Dewhurst, Marketing at La Valencia Hotel, responded to this review

  • Perfect

    by bobosing on 2020-03-21 04:42 pm

    Got caught up in the corona virus and needed a hotel for one night that offered room service. La Valencia gave me a great deal and a great room. The hotel was so accommodating. The room was a decent size, little small but functional. Great amenities, in room goodies for reasonable price for a hotel of this standing. Soap and shampoos were top notch. While the restaurants were closed, they did offer room service and pool side service. They were also very gracious with a late checkout. Will definitely be back when things are back to normal

    Owner Response
    Dear bobosing,
    Thank you for choosing to stay with us. We're pleased to hear that our in-room amenities and dedicated team helped make your stay comfortable during these unprecedented times. We look forward to welcoming you back soon.

    Annalise Dewhurst, Marketing at La Valencia Hotel, responded to this review


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International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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