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Raffles Europejski Warsaw


    Raffles Europejski Warsaw
 in Warsaw
    Raffles Europejski Warsaw
 in Warsaw

Reviews

TripAdvisor Traveler Rating:
171 Reviews
Latest TripAdvisor Reviews

  • Incredible Luxury

    by anthonyb578 on 2020-01-25 06:29 am

    Stunning property with first class service. Truly don't have to lift a finger here. My wife and I stayed in a Raffles King room, which was amazing. The spa is a must! Reasonable prices and excellent massage.

  • Close to perfection!

    by Mihai_Opriscan on 2020-01-23 00:42 am

    It was my first time in a Raffles hotel, so no long term loyalty or anything, but highly personalised and high quality service and standards.
    The room was perfect to the detail, from the small office, to the most comfortable bed, to an amazing marble bathroom!
    Modern, set in classic Palais, just breathtaking.
    We ordered room service, it was just great!
    Thank you for a great time!

  • Excellent hotel and staff

    by curlew on 2020-01-05 06:45 am

    A review in a number of parts

    First the hotel itself and the staff. The service and ambience for this recently refurbished establishment is of the highest quality. The quality and decor is high with a large art collection everywhere you walk. We had one of the suites over the new year period. it was quiet comfortable clean and well furnished all you would expect in such a place. Breakfast had good variety and all the a la carte dishs we had were well presented and cooked with good friendly service. So highly recommended.

    Dinner at the restaurant and Long Bar. The dinner we had for one of the nights was good with attentive and good service. The Long Bar whilst the cocktails and food was fine. Service can be a little slow if you at a table near the entrance of the restaurant as opposed to the bar or the settees at the main area. So a minor quibble here.

    Lastly the NYE Ball.. this was the first one held here and was a great night. Good food which seemed never ending. Room you could dance with good live band and DJ. We had a fabulous night with could company at our table and the staff were excellent and should receive a lot of praise and thanks for their work. One of our best NYE nights.

    So all in all highly recommended

    Owner Response
    Dear Curlew,

    Thank you for taking the time to review your stay with us , and for leaving such an excellent feedback. We are so delighted you enjoyed everything about your stay, and had a wonderful time during New Year Eve.

    I am so pleased your stay was full of memories and you mentioned our comfortable suites, central location, and were looked after by our outstanding team.

    One more time thank you for taking the time to post such gracious rating and recommendation. We genuinely value and appreciate it!

    We look forward to welcoming you back soon,

    Sincerely yours,
    Alisa Martyanova
    Guest Relations Supervisor and Raffles Europejski Hotel Team

    RafflesEuropejski, Guest Relations Manager at Raffles Europejski Warsaw, responded to this review

  • A truly excellent hotel in the heart of Warsaw

    by juergd on 2020-01-03 06:22 am

    The Raffles Europejski in the Heart of Warsaw's old town opened its doors in June 2018.
    My junior suite offer 70 square meters with state of the art equipment and butler service a la Raffles. Especially the f&b department did an excellent job provided creatively and well prepared a la carte dishes in the morning and excellent dining options in the evening. For a detailed video review of this truly excellent property kindly visit my YouTube Channel "Truly Excellent Hotels & More".Also subscribe to my channel if you would like to receive reviews from truly excellent hotels around the globe on a regular basis.

    Owner Response
    Dear Juergen,
    Thank you so much for such a wonderful review!
    I watched your video about Raffles Europejski Warsaw and I really enjoyed it! You showed our present, but also told a lot about our history. This property is strongly attached to this city, the city of Warsaw. I can only say "Thank you!"
    We are looking forward to welcome you again in the near future!
    Best regards,
    Katarzyna Bluszcz

    RafflesEuropejski, Butler Coordinator at Raffles Europejski Warsaw, responded to this review

  • A true five star property

    by annaZ862 on 2019-12-27 06:49 am

    Went here for business.Beautiful historic building.Nice spacious room, five star staff and great location. We asked for a quiet room and got one.The only thing I found a bit peculiar was that we had to pay two times for breakfast.

    Owner Response
    Dear annaZ862,

    We are so pleased to note that overall you scored your visit very highly. We always appreciate feedback, and I am sorry to hear that breakfast fell below your expectations. We would be interested in finding out why this has happened. We would be very pleased if you could contact us directly to provide more details.

    We look forward to welcoming you back to Raffles Hotel Europesjki on many more occasions.

    Kindest regards,
    Alisa Martyanova
    Guest Relations Supervisor
    alisa.martyanova@raffles.com

    RafflesEuropejski, Guest Relations Manager at Raffles Europejski Warsaw, responded to this review


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