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The Bentley London


    The Bentley London
 in London
    The Bentley London
 in London

Reviews

TripAdvisor Traveler Rating:
996 Reviews
Latest TripAdvisor Reviews

  • Private Afternoon tea for 36 people 1880 Room.

    by 702tanyaa on 2019-12-07 011:01 pm

    My friends and I organized a surprise afternoon tea for someone very dear us. From the day we viewed the venue to the event. Kairm Amor did everything he could to make sure the day was successful.

    The birthday lady had a wonderful afternoon,the guest were impressed by the venue and service. The carrot cake was everyone's favourite. The ladies loved your toilets.

    It would have been nice if the scones were served with the cream and jam separately so each guest could have the amount of their liking. Other then that Kairm made sure everyone was accommodated.

    Thank you Kairm for coming in on your day off, your dedication, patience and servitude was very much appreciated. (Kairm's boss, please give this man a raise)

  • Amazing lunch experience at The Bentley

    by Harriet N on 2019-11-17 11:44 am

    This great experience started as soon as the concierge opened the doors and welcomed us in. The lounge was was decorated for Christmas which did not hide the opulence of the marble and gold. We were warmly greeted and escorted to our table where the first class experience continued. The four course meal was a delight to our tastebuds and Lealynn our waitress was the perfect host, attentive and polite throughout our dining experience. I cannot fault our afternoon at The Bentley and will forever bore or friends and family about our perfect lunch date.

    Owner Response

    Dear Harriet N,

    Thank you ever so much for taking the time to write a lovely review for the Bentley London.

    I am so pleased you enjoyed all the Christmas touches to your hotel experience and that it was worth visit! We would love to welcome you back to the Bentley London and hope you can return very soon for another spectacular visit!

    Kindest regards,
    Eva Leigh
    Hotel Manager

    Eva L, Hotel Manager at The Bentley London, responded to this review

  • Thank yoy

    by Gertrūda E on 2019-11-17 05:06 am

    I came here for Sunday lunch with my grandma. We both loved the food. Moreover, the restaurant staff was 10/10. Indre and Lealynn were very friendly and helpful. Thank you, we had a great visit! Hope to see you soon

    Owner Response

    Dear Gertr?da E,

    I am pleased to hear your afternoon tea at Peridot at The Bentley was perfect. Thank you for taking the time to share your words and indeed we look forward to welcoming you back again soon. Indre and Lealynn are indeed very friendly and helpful.


    Yours sincerely
    Eva Leigh
    Hotel Manager

    Eva L, Hotel Manager at The Bentley London, responded to this review

  • Two night stay for the Festival Of Remembrance

    by David0962 on 2019-11-11 01:06 am

    Overall we had a very good stay and we can recommend this hotel. The hotel is very well situated for both the tube station and the Albert Hall. The only negative areas were as follows. Check in could have been improved. The hotel had recorded our names incorrectly and they had no knowledge of the fact that we had booked a room rate which included breakfast, although this was soon amended. On the second day, the tea and coffee was not replenished in our room and the two coffee mugs were still dirty. This was again resolved quickly by the hotel following a call to reception. The other issue was that the carpet in our room was quite badly stained. Check out was easy and efficient. All of the staff we met were very friendly and helpful. The staff in the restaurant at breakfast were outstanding, as was the quality of the food. Our room was also very spacious by London standards, was very quiet and we had a great bathroom. We would very much like to stay there again..

    Owner Response

    Dear David0962,

    Thank you so much for writing a review. I am so pleased that you had a lovely stay and we will address points where we failed on your last visit to perfect your next stay with us. I am glad to hear Team made you to feel welcomed and cared for while staying with us. We do hope you return very soon and look forward to welcoming you back!

    Kind regards,
    Eva Leigh
    Hotel Manager

    Eva L, Hotel Manager at The Bentley London, responded to this review

  • Champagne Afternoon Tea

    by Doreen H on 2019-10-30 07:51 am

    We had friends visiting from Cincinnati who had never had an English Afternoon Tea and, as they were staying at an hotel in Cromwell Road, I did some research and found The Bentley who were offering a choice of Afternoon Teas. I duly booked the Champagne option which included a glass before having the tea and I'm so glad I did! The hotel itself was spotless and palatial and, on arrival, we were greeted in reception and taken to the restaurant where we were met by a very pleasant young man who showed us to our delightful table. From then on, the service was second to none and the Champagne, tea, sandwiches, cakes and scones were excellent. In fact, this is one of the best Afternoon Teas we have ever had (even better than one we had a couple of years ago at The Ritz!) and the Americans were overwhelmed and extremely impressed. Every member of staff we encountered were polite and efficient and I can't recommend this hotel and its Afternoon Tea enough - it was superb!

    Owner Response

    Dear Doreen H,

    I am very pleased to read that you enjoyed your visit at The Bentley London. The team work very hard to ensure every detail is seen to and I am glad that you reaped the benefit of this. Your kind words about our facilities and staff including special mentions of you comparing as to fabulous The Ritz are greatly appreciated and I will ensure your kind comments are shared with the teams. We hope to welcome you back at the Peridot in the near future again.

    Kind wishes,
    Eva Leigh
    Hotel Manager

    Eva L, Hotel Manager at The Bentley London, responded to this review


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