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The Capitol Kempinski Hotel Singapore


    The Capitol Kempinski Hotel Singapore
 in Singapore

Reviews

TripAdvisor Traveler Rating:
121 Reviews
Latest TripAdvisor Reviews

  • Breakfast aspirations of luxurious beast came up short

    by hotelsandphotos on 2019-10-10 01:12 am

    One cannot help but capitulate wholeheartedly when confronted by The Capitol Kempinski Hotel Singapore's boundless extravagance and regal solemnity; touring around the compound for a bit before checking in we found ourselves vacillating between awe and exultance - ornate excesses billowed amidst ostentatious glitter being flaunted at every turn. Read: travertine limestone pillars, high gloss piano rosewood lacquered finishes, Italian marble flooring plus two precise hand-cut rock crystal chandeliers seen gracing the main reception.

    The moderately spacious executive suite booked flowed rather curiously: compact oblong-shaped living area (possibly doubling as lounge) greeted upon entering whilst one larger minimalist bedroom happened past sturdy teak sliding partitions; thereafter trot through separate side doors down a slender corridor to encounter the bathroom demurely squared away. Tall corniced ceilings, Chengal decking, rosewood table tops and single polished armoire no doubt imparted much class, then again all eyes were fixated on that free-standing Kaldewei bathtub.......oh goody goody, soothing hot bubble soaks henceforth beckoned.

    Breakfast (at flagship restaurant 15 Stamford) however could have been better orchestrated - variety genuinely lacking aside, mundane buffet items and poorly managed queues featured more often than not. In a separate review we therefore ascribed a "pretty ordinary" rating to our dining experience.

    When you are gunning for extraordinary, ordinary can sometimes be fatal.

  • A hotel that knows what service is.

    by pjames81 on 2019-10-09 00:54 am

    Exceptional hotel. We asked the question - which would we rather stay at - Raffles, Marina Bay Sands or Kempinski. The answer is Kempinski. As my wife said - it is a joy to stay at a hotel that knows what service is. The front office, the bar staff, the restaurant staff were great.
    The bed - very comfortable 9/10. A great nights sleep every night.
    Room decor and facilities - very relaxing without being over the top.
    Restaurant - food had great variety. Beautifully prepared and excellent quality. The music was just right for breakfast or dinner.
    Bar - great service and traditions. Live music Friday & Saturday.
    The ambience and culture of the hotel is outstanding. We highly recommend and will be back.

  • Lovely property , well located, great restaurant and the rooms were lovely

    by FionaP1448 on 2019-09-25 06:22 am

    top class property rated highly for us in all aspects. Would recommend and would stay there again when next in Singapore. location was also very central and worked well for us. Only downside was we stayed when the car races were due in a couple of days so there were roads closed around the property which made taxiing a little more difficult

    Owner Response
    Dear FionaP1448,

    Thank you so much for your lovely review for the hotel, and we are so glad that you had a fantastic stay with us! We do hope that you will visit us soon again, and we look forward to welcoming you here again.

    Warm Regards,
    Sebastien Mariette, Managing Director
    The Capitol Kempinski Hotel Singapore

    TheCapitolKempinski, General Manager at The Capitol Kempinski Hotel Singapore, responded to this review

  • Incredible Spa

    by teeardrp on 2019-09-22 05:40 am

    I just finished my third visit to this hotel. I am a female business traveler and feel safe and secure staying here. The hotel security is great, and they seem to remember me when I come which makes it seem friendly and personal. The real reason I come back, aside from the above is the spa, which is exceptional. I have never had a better massage any where in the world. Chanel Ho has what I refer to as "healing hands" in that every kink, sore spot, and ache seems seems to get worked out which, after the 19 hour flight is a bonus. Kudos to the hotel for hiring her. It's great to see a familiar face. The spa aside, I have found the food to be excellent, and the rooms are lovely. I like to stay on the higher floors in the main part of the hotel, away from the street.

    Owner Response
    Dear teeardrp,

    Thank you for your fantastic review! We are so pleased that you have returned to us so many times and have enjoyed our spa treatments with Chanel. We take note of your preference regarding your room preference and we hope that we can keep welcoming you here again.

    Warm Regards,
    Sebastien Mariette, Managing Director
    The Capitol Kempinski Hotel Singapore

    TheCapitolKempinski, General Manager at The Capitol Kempinski Hotel Singapore, responded to this review

  • Wonderful surprise

    by LynnP583 on 2019-09-21 011:47 pm

    We visit the capitol Kempinski today for lunch. They had a wonderful buffet lunch. So many beautiful foods to try. It was magnificent. Our waiter was JJ. He was unbelievable. Showed us what was in offer, explained about the different foods to try and helped us Choose different foods. Have never had such a wonderful waiter in any restaurant we have dined in over our last 8 weeks travelling Europe, UK and now Singapore. Thank you JJ

    Owner Response
    Dear LynnP583,

    Thank you for your fantastic review! We are so pleased that you enjoyed the buffet lunch at 15 Stamford by Alvin Leung and received such warm hospitality from JJ. We will be sure to pass on your kind compliments to him. We hope that you will visit us again in the near future.

    Warm Regards,
    Sebastien Mariette, Managing Director
    The Capitol Kempinski Hotel Singapore

    TheCapitolKempinski, General Manager at The Capitol Kempinski Hotel Singapore, responded to this review


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