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The Sam Houston Hotel


    The Sam Houston Hotel
 in Houston
    The Sam Houston Hotel
 in Houston

Reviews

TripAdvisor Traveler Rating:
638 Reviews
Latest TripAdvisor Reviews

  • .

    by GoPlaces66974987996 on 2019-04-11 04:42 pm

    Lovely property, close to our concert and an easy walk, but the return walk back was scary. No lights the entire block of the hotel and even the front entrance wasn't well lit. Great happy hour and breakfast and a super staff that was friendly.

  • Another perfect stay

    by Travel57388157582 on 2019-04-09 11:22 am

    I didn't down grade the "sleep quality" although there was a clicking sound (roughly very 20 mins) outside of our door. It was loud enough to wake you up, but if you are already awake, it can get a little annoying trying to get to sleep. Having said that, I did sleep well.

  • Excellent Customer Service

    by Voyage03715759278 on 2019-04-02 02:58 pm

    Clean rooms, quality customer service, centrally located for downtown shops and businesses. Double room is a bit small, but the bathroom is spacious. Clean room and facilities. I'm almost impossible to satisfy completely when it comes to cleanliness, but no complaints about this hotel.

  • Gem of a location

    by Lauren Z on 2019-04-02 09:57 am

    Beautiful hotel in the heart of downtown Houston. Close to lite rail and great restaurants and bars. Beautiful rooms! Charming restaurant and bar. Friendly staff that were helpful and congenial. Cannot wait to stay here again!

  • Quiet room on the smaller side

    by CLEShawn on 2019-04-01 06:24 am

    My stay was good, not great. Good location and it was relatively quiet (some garbage trucks in the morning), but dark (it needs more lamps or lighting to be able to work on my laptop), on the smaller side, and a bit odd with the large window in the bathroom facing apartments or condos or an office building (it did have shades). I missed out on the gym and the breakfast and cannot review. I'll try it again to see if the breakfast and the gym bump up the stay.

    Owner Response
    Dear CLEShawn,

    Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and are very sorry for the condition of your room. We will address your comments with our team as we work to improve our guest experience. Your input is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. We hope you will come visit us in the future.

    John-HiltonHelp, on behalf of management at The Sam Houston, Curio Collection by Hilton, responded to this review


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