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Waldorf Astoria Edinburgh - The Caledonian


    Waldorf Astoria Edinburgh - The Caledonian
 in Edinburgh
    Waldorf Astoria Edinburgh - The Caledonian
 in Edinburgh

Reviews

TripAdvisor Traveler Rating:
4989 Reviews
Latest TripAdvisor Reviews

  • From the moment we entered we were treated like Royalty!

    by theresaw770 on 2020-03-22 10:33 am

    We stayed in a suite with a view of the castle, it was amazing to wake up and look out everyday! This was our splurge and our Ireland trip and well worth it. We could walk to just about everywhere. There is a small shop across the street to things you might need, bars abound, and restaurants all over the place. It was my first visit to Edinburgh and couldn't have been more perfect. We were mid trip and had some laundry done, it came back neatly folded in shirt boxes, we were impressed. We arrived to a complimentary bottle of wine and enjoyed the bar on premises. We ate breakfast in the dining room each day. It was also great. The service was exemplary. I would go back there in a heartbeat! If you are trying to budget travel, this is one place to make the splurge!

    Owner Response
    Dear theresaw770,

    Thank you for choosing to stay at Waldorf Astoria Edinburgh - The Caledonian and for taking the time to recommend us to your fellow travellers.

    I am delighted to hear that you felt like royalty and enjoyed many aspects of your stay, highlights being your castle view, our central location and breakfast.

    I greatly look forward to passing on your comments to the rest of our team.

    We hope to welcome you once again.

    Best wishes,

    Dale MacPhee
    General Manager

    GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

  • Birthday gateway

    by GertMart on 2020-03-21 12:28 am

    Stayed for a Saturday night celebrating hubby's birthday. The staff at reception, bar and restaurant couldn't be friendlier and more welcoming. Our lunch, dinner and breakfast were very tasty and the cocktails were amazing. On a negative side the bedroom were extremely small with tiny windows, ok for one night but not for any longer. When I booked dinner I asked for a nice table as we were celebrating but instead we were seated at a wobbly table next to a toilet door. Finished our dinner quick and moved to the lounge with a much nicer ambience.

    Owner Response
    Dear GertMart,

    Thank you for your taking the time to provide us with your valuable feedback it is greatly appreciated. I am pleased to hear that you enjoyed the majority of your time with us at Waldorf Astoria Edinburgh - The Caledonian and that you found our staff to be so welcoming and helpful. However I am sorry to hear that we failed to meet you expectations on some aspects of your stay. Please accept my sincerest apologies for this. I do hope that we are able to welcome you back in the future.

    Best Regards,

    Dale MacPhee
    General Manager

    GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

  • Lovely Hotel!

    by Mslowin on 2020-03-19 01:42 am

    We stayed three nights at Waldorf Astoria while vacationing in Edinburgh. The hotel is beautiful, the staff is outstanding, the view from our room was amazing - we looked directly at the castle. From the doorman to the front desk, everyone provided outstanding service. Our room was very large and comfortable. The location was perfect, you can walk to everything. The Spa area and gym are also very nice. We had an wonderful stay.

    Owner Response
    Dear Mslowin,

    Thank you for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.

    I am absolutely delighted to hear you enjoyed your time with us, and we were able to make you feel valued and cared for. We very much appreciate you taking the time to leave us your feedback and truly hope we will have the pleasure of welcoming you back to stay again in the future.

    Best wishes,

    Dale MacPhee
    General Manager

    GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

  • Afternoon tea

    by 458shonab on 2020-03-16 11:49 am

    I bought an itison voucher for afternoon tea at the Waldorf Astoria for my mum and have to say the welcome, staff and food were just amazing. To top it all I had mentioned it was a birthday present and when we finished they brought out a plate of fruit and sweets with a candle and happy birthday on it.. my mum was over the moon and I can't believe the staff went that extra mile. It made my mum feel very special.. would definitely recommend and will most definitely be back

    Owner Response
    Dear 458shonab,

    Thank you for choosing Waldorf Astoria Edinburgh - The Caledonian for your Afternoon Tea.

    I am absolutely delighted to hear you enjoyed every aspect of your time with us, and I'm glad to hear our team were able to make yourself and your mum feel valued and cared for. A very Happy Birthday to your mum from all the team!

    I trust you had a safe and pleasant onward journey and hope we will have the pleasure of welcoming you back in the future.

    Best wishes,

    Dale MacPhee
    General Manager

    GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

  • Birthday trip to Edinburgh ð¥ð¾

    by Timhill97 on 2020-03-15 11:37 am

    We have just had a fantastic family birthday weekend staying at the Waldorf Astoria in Edinburgh. The hotel staff could not have been happier or more helpful and the facilities were exceptional. Thank you to everyone and will certainly be back.

    Owner Response
    Dear Timhill97,

    Thank you for taking the time to write us such a wonderful review of Waldorf Astoria Edinburgh - The Caledonian. I am thrilled to hear that you had such a thoroughly enjoyable time whilst staying with us. I am sure you will have some fantastic memories to takeaway with you as a family! Thank you also fro your kind words about our staff, I know they will be delighted to hear that you felt so welcomed by all of them. I do hope that we have the opportunity to welcome you back again soon.

    Best Regards,

    Dale MacPhee
    General Manager

    GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review


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